Manière De Voir Reviews

Name: Manière De Voir
Rating: 1.65

1.7 Rating 233 Reviews

15 %

of reviewers recommend Manière De Voir

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Metrics

1.7

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible customer service, wrong fitting, bad quality - worst experience ever.”

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Posted 1 year ago

“Don't order anything here. Refunds take a horrible long time!!”

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Posted 1 year ago

“A terrible company! I have tried ordering items on multiple occasions and there customer services has been horrendous. I've received items complete deformed, dirty. Their customer service tends to blame everyone else, including my body shape, for their manufacturing issues. Rather than simply apologizing and offering a free refund, they make you pay for return shipping of the defective items.”

Helpful Report

Posted 1 year ago

“THEY GAVE ME THEIR COMPANY LINK TO TRACK THE RETURNS AND ITS NOT THE ORIGINAL FROM GLS, AND ALSO GAVE A FAKE INFORMATION!!! THE ORIGINAL GLS TRACKING WEBSITE SAID ITS DELIVERED/RETURNED ON THEIR STORAGE SINCE 16.01 9am!!!!!! REFUND MY MONEY!!!!”

Manière De Voir 1 star review on 24th January 2024

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Posted 1 year ago

“Faulty/damaged/poor service Ordered a jacket, was sent out and it was ripped from inside lining. The collars on the jacket were uneven and unwearable. The customer service was poor did not want to help at all wouldn’t accept a refund or replacement. Literally said I have to deal With it. BE CAREFUL BEFORE YOU BUY!!”

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Posted 1 year ago

“Hello and happy new year I0 received my order before 3 days and i order 23/11 now i want to returm and the no permision what can i do”

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Posted 1 year ago

“Overpriced designs!! The return process is a headache!”

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Posted 1 year ago

“Très mauvaise expérience. Je leur demande simplement de me rembourser les frais de retour de 10€ car c’est de leur faute si je retourne le colis (colis arrivé avec énormément de retard + quand j’ai ouvert le paquet il y avait une odeur extrêmement désagréable j’avais l’impression que les vêtements sortaient d’un local à poubelle.) et ils refusent. De plus, le colis en plus d’être arrivé en retard a été envoyer en deux paquets différents pour 2 articles achetés. Ils veulent simplement encombrer leur client. Bref je n’achèterai plus jamais. Je n’ai même pas essayé les habits mais vu l’odeur…200€ une jupe qui pue les égouts et la qualité ne doit pas être non plus au rendez vous.”

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Posted 1 year ago

“Save your money, rubbish clothes, order some item which not fit send it back but I don’t get my money back instead they give u a gift card avoid it”

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Posted 1 year ago

“I sent the company several messages about a skirt I wanted to order because I needed advice on sizing. They answered my question however when I went back to order the skirt they raised the price from $150 to $175. They offer free shipping over $200. Honestly it was a matter of one day , and literally the next they raised the price! They don’t offer any discounts for first time buyers nor any for email sign up. The quality of their clothing does not equal their price point. Their clothes are made cheaply and rip as soon as you wash them. Needless to say they won’t be getting my business again!”

Helpful Report

Posted 1 year ago

“The company are ok but they desperately need to re-evaluate their shipping system. The delivery is almost always delayed and they charge for returns”

Helpful Report

Posted 1 year ago

“First time ordering and delivery process was terrible ! After 4 days delay my parcel ended up at a parcel shop for my ‘pick up’ which wasn’t my selected choice of delivery. Spent my hour lunch break to pick it up, after spending my hard earned money this parcel also cost me valuable time. My brother warned me that he’s heard too many people complain about them and he would never shop from them, I should have listened. Imagine spending hundreds of £s and still having such a horrible experience. The item was too big even though I went a size down and I’m completely nervous about returning because I’ve seen so many bad experiences of people not getting their money or lost items. Fake luxury, not worth the time and money in my opinion there are other better brands that make you feel like your purchase made sense.”

Helpful Report

Posted 1 year ago

“I returned an item 9-9-23. by USPS and as of 10-12-23 I was informed by USPS they don’t have possession my package anymore after leaving it in NY. I contacted Maniere and they just keep saying I have to wait the allotted Return time.I’ve sent several emails and I beyond disgusted with there Scamming me for my $104.00. ITS BEEN 36 Days. Pathetic!”

Manière De Voir 1 star review on 16th October 2023

Helpful Report

Posted 1 year ago

“Absolutely abysmal customer service: 1) sent my items to another location and would not refund me the delivery fee because it “technically arrived next day” 2) they did not initiate my refund when they said they would 3) never acknowledge their mistake and took ages to sort the issue I checked my tracking details and it showed my parcel at a completely DIFFERENT address. I paid £7 for next day delivery to my home address. When I contacted the Maniere De Voir customer services which a picture of my confirmation email showing my delivery address, they said they would not refund me the delivery charge saying that technically it did arrive BUT TO THE WRONG ADDRESS. They said “Unfortunately we are unable to refund your original delivery fee as it was delivered on time within the next day of your order as promised. We do apologise for not being able to meet this request.” I think it’s unacceptable they would say they technically delivered the service because it arrived the same day, it’s absurd. I emailed with several staff members who never once acknowledged their mistake. They then said they can send out a replacement but this will take time as they need to wait for the original parcel to get back to their warehouse. I decided I don’t want their items so I asked for a refund. They again said they could not refund the delivery charge. The parcel never made it to my house, so why should the financial onus be on me? I escalated it and they finally approved the refund. However, once I waited the 3-5 business days, there was no refund. I emailed them and they told me to speak to my bank which I did. My bank told me they were not holding any funds. I went back to Maniere De Voir and they checked again and said they had not initiated the refund. I waited the 5 business days and it finally arrived. I genuinely cannot understand how they could mess up so many times. I had ordered another parcel a day after my initial order and I returned it without opening the parcel because there is no way I’m giving my money to a business that cares so little about customers with the simple logistics of e-commerce. I’m glad I kept none of the items, vote with your money. If you have any issues, ask to “escalate the complaint” otherwise they will ignore your requests.”

Manière De Voir 1 star review on 27th September 2023

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Posted 1 year ago

“Totally scam, do not order anything there! Bad quality and no refunds.”

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Posted 1 year ago

“Quality is ok - not worth it for the price. I tried to return something, and due to how long it took to return from Australia, it was slightly out of their 'returns' policy. They then said I'd only be entitled to a credit note, which only lasts for 3 months. Ridiculous! Shipping fees are exorbitant as well. Will not be buying from here ever again.”

Helpful Report

Posted 1 year ago

“You have to pay for shipping and returns. Only a handful of countries can return with rebound, but others have to arrange the shipping themself, which means paying 8x more. The return would have cost the same amount as the products (2 jackets)... Do not recommend.”

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Posted 1 year ago

“I ordered two items and they sent them in two different packages you can’t send them back in one package and the return costs pretty much it takes like 30 days that they recieve the package and i get no answers from the customer service that when i’m getting my money back. Terrible.”

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Posted 1 year ago

“At first I liked the designs of MDV, but once I ordered from them a few times I realised that they are low quality and they have a TRAP SYSTEM, which is sending you a voucher instead of a refund and when you don’t decide to use it they DONT REFUND you, they just say that the voucher has expired = STEALING YOUR MONEY! I have asked them several times that I don’t want to buy anything from them and want my money from the voucher back into my bank account and they REFUSE TO DO A REFUND! This is a complete trap and they are making you spend your hard working money on their products even if you don’t want to. Please AVOID shopping from them and save yourself the TROUBLE.”

Helpful Report

Posted 1 year ago

“The customer service was extremely unhelpful, and I did not receive refunds for either of the two items I returned! I DO NOT RECOMMEND SHOPPING WITH THIS BRAND AT ALL! They are rude and unhelpful, and will not refund your items even if you have not worn them.”

Helpful Report

Posted 1 year ago

Manière De Voir is rated 1.7 based on 233 reviews