Manière De Voir Reviews

Name: Manière De Voir
Rating: 1.65

1.7 Rating 233 Reviews

15 %

of reviewers recommend Manière De Voir

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Metrics

1.7

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such terrible customer service. They dont do the tracking properly. You wait months and then when you ask foe your package. They have no idea they send you another one and send the one that was missing back. (One is somewhere in transit like last time) their customer service threatens you by sending na email that ee will charge you if you dont send it back. Well i didnt recieve it how can I? Their protocol and whoever speaks to you through email is stupid. I asked for a manager like atleast 10 emails.. Nothing... dont waste your time. Their process is so stupid.”

Helpful Report

Posted 3 years ago

“Worst customer service experience I have ever had. I ordered 22 items from the sale, they took payment no problem and then refunded my items, just to repost them at full price on their website. When I questioned why my order had been refunded, I was told to order again at full price and they would refund me, the difference so that I pay the original sale price. I thought this was a bit of a joke but did it anyway and now they will not refund my money or even answer my emails. Stay away”

Helpful Report

Posted 3 years ago

“I ordered a set that took over a month to arrive in the US with expensive shipping and then did not fit. I’ve been trying to exchange it for three months now, my return has now been in California for a month. The company is being impossible and almost never responds. Do not order from this company. If you want something I suggest looking at depop, a good online thrift that sells a lot of their clothes.”

Helpful Report

Posted 3 years ago

“Awful customer service experience. First off, it wasn't made clear you can't get a cash refund on sale items (no one looks within the actual ts and cs before purchasing) The CS service team put my initial refund onto a e voucher. I then processed to purchase a few other items in the sale.. This is where it gets frustrating.. Thier delivery was late, therefore I didn't have my items before i went away on holiday. I emailed them 3 times explaining i was now away and hermes are trying to deliver and that my items will be returned.. All i got was auto bot email replies, when an actual person did get back in touch, they completely ignored my questions... My items were sent back. They refused to resend my package backout, but asked whether I wanted a replacement or refund. I expressed replacement. They took two days to come back, with some BS that some of my items were now out of stock so they refunded instead. They weren't out of stock when They asked the question and still weren't out of stock after they said they were. But.. they had now come out of the sale and gone back up to full price. That's why they refunded me. The four items within the sale came to £40.. out of the sale over £100, so you do the math..That's the real reason they wouldn't send my its back out. After back and fourth and getting absolutely nowhere I've had enough. It's the worst customer service I've ever experienced. I just wish I looked at.their IG comments before ordering.”

Helpful Report

Posted 3 years ago

“Horrible experience with customer service representative. The cancelled my order with out confirmation from me. I asked them to explain why they did that and they emailed me that I requested. Which I never did , the representatives are very rude in conversation also the last email they send me the response that they can’t receive my email due to technical issues which is total lie . This company has people that they are not fluent in English. I never been dealing with such bad customer service!”

Helpful Report

Posted 3 years ago

“Trying customer service too many times . No tracking number provided , ordered 18 items but only received two . Almost a month ago. Very unhappy. Bbb will be hearing from me ASAP . Not cool save your time and money . They will give me my money cause I love to sue . So business bureau hereI come”

Helpful Report

Posted 3 years ago

“I have ordered from here a few times and every time I have been satisfied. The clothing is good quality I don't understanding all the negative reviews.”

Helpful Report

Posted 3 years ago

“Take your comments to the business of bureau and this company will take your more serious”

Helpful Report

Posted 3 years ago

“Awful company. Complete scam. Take your money and don’t ship orders. They used to be legit, but now it’s like they don’t care about their customers. Customer service is a joke. Save your time and money and shop elsewhere.”

Helpful Report

Posted 3 years ago

“So mad at their responsibility with clients. I ordered 17 pieces and they just only shipped 13 pieces with tracking number and it was delivered and I was fine with the quality even it run bigger size, no plan to ship back. But the other 4 pieces never been ship and don't have any tracking number and I contacted with them by email and they fast to respond my email by they never ship it to me and now they asked me have to sign in some paperwork for them to work on it....man! I just want my order being ship and have enough my stuff what I order if not y'all need to ship me enough my stuff and give me the tracking number to track it....I don't have time to deal with this and waste my time on what y'all didn't even ship out to me !!!! Very mad !!! I'm patient enough but to tell me have to sign in paperwork for my missing pieces because y'all never ever ship it, it is your company's business....I'm not gonna deal with !!! I have no time at all!!! Never ever think about order anything from this website one more time. I still give y'all a try after read all the bad reviews but y'all made me so disappointed!!!”

Manière De Voir 1 star review on 29th August 2021

Helpful Report

Posted 3 years ago

“There's NO CUSTOMER SERVICE available to answer your questions and concerns. I ordered one outfit a month ago to give the company a chance and still have NOT RECEIVED my order. I know we are dealing with COVID delays, but it would be nice to know there's customer service support.”

Helpful Report

Posted 3 years ago

“Customer service doesn't help at all. I have to repeat the same question a few times, they always reply WITHOUT answering the important questions. Quality clothing went down, now it's the same as AliExpress. Sizing is a hit or miss. €400 package is stuck *somewhere*. Disappointing. Ive spent over €1000 at this point at this store and I def regret it.”

Helpful Report

Posted 3 years ago

“I love my clothes. The clothing that I selected was sexy and new style. The clothes arrived quickly, and tracking was on point. thank you for the great service and quality clothing. I will be ordering more!”

Helpful Report

Posted 3 years ago

“Loved the design ! Great fit and quality is pretty good. Took two weeks to arrive (melbourne) with FedEx.”

Manière De Voir 5 star review on 12th August 2021

Helpful Report

Posted 3 years ago

“Do not buy from this fraudulent company unless you are sure everything will fit and suit you, because you will get a gift card instead of a refund. I will be taking legal action as they owe me a lot or money and more importantly on this principle lost a customer. This activity is against UK consumer law.”

Helpful Report

Posted 3 years ago

“shocking company management if that's what u call here havemt got a clue and bully's riaz has no clue but works all hours Paul is a bad bully bully's staff with disabilitys but won't say anything because he knows he will lose his job hire staff just for busy periods and worse clothing quality ever quality is shocking from this company cheap Chinese cloth”

Helpful Report

Posted 3 years ago

“Hi PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY! There cheap as can be! I ordered a purse and they could not even be decent to package it in a box! It arrived in a plastic bag with clear damages of being smushed and dents that cannot be removed! Not worth the price tag! On top of it the purse feels of cheap and looks cheap! Would you be okay with the bag received pictures! I certainly do not want to wear such a dented purse! They had the nerve to say they could not see any clear faults to the item! Take a look for your self and be the judge of this HORRIBLE COMPANY AND EVEN WORSE CUSTOMER SERVICE!”

Manière De Voir 1 star review on 23rd June 2021

Helpful Report

Posted 3 years ago

“No refund paid despite of their promise. Avoid them!”

Helpful Report

Posted 3 years ago

“I love the clothes, but the bad thing is sizing when you’re from the USA. I ordered several times different clothes run different sizes so you’ll never get it right. I returned so clothes to exchange I took them to the post office on May 19 it’s now June 11 and they still haven’t received my clothes. This sucks”

Helpful Report

Posted 3 years ago

“Love the quality and fit. I would spend 100 on one item here rather than on 10 items at other stores.”

Helpful Report

Posted 3 years ago

Manière De Voir is rated 1.7 based on 233 reviews