Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.82

2.8 Rating 2,204 Reviews

44 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,204 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

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Marks And Spencer 5 star review on 15th November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good website. Comes into shop when requested.”

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Posted 7 years ago

“Online pic has was in store before expected delivery date. Text and email notification sent promptly. Collection point early found in store and collection really easy. Will use this service again. Products as described and packaged appropriately”

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Posted 7 years ago

“Very primo delivery, good customer service and great children's clothes”

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Posted 7 years ago

“Everything came quickly and in 1 package. Excellent fit for all the times. Would definitely use their online service again”

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Posted 7 years ago

“staff very helpful and good items on sale catering for my size”

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Posted 7 years ago

“I have shopped with M&S for years - I totally trust them.”

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Posted 7 years ago

“I often shop with them on-line and I find their website easy to use and there service/delivery is very good.”

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Posted 7 years ago

“Great range online. Better than the shop on high street. Found everything I needed easily and great quality when arrived a day or so later”

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Posted 7 years ago

“helpful staff and good products”

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Posted 7 years ago

“M&S cafe in Chesterfield is always a great place to visit, the staff their provide you with an excellent service everytime!”

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Posted 7 years ago

“Click and collect - Made so easy on the webpage and at my local store within 2 days”

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Posted 7 years ago

“The Assistant could not do enough for me- she checked my Sparks Card points and told me On the garment I had purchased there was 20%discount with my Card...... and also advised me that I could have my Sparks card checked anytime I went in .......”

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Posted 7 years ago

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Posted 7 years ago

“The blazer came a day early when they said it would come on Friday, it came on Thursday. Fantastic super duper service!”

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Posted 7 years ago

“High quality for a reasonable price. I had lost my 'spangles' necklace on holiday and am very pleased M&S still stock them. The coloured one was a birthday gift from a friend and it truly suited me.”

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Posted 7 years ago

“I can rely on the quality of the products.”

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Posted 7 years ago

“Good customer service and great deals in the sale”

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Posted 7 years ago

“M&S always provides quality goods. We ordered a birthday cake, and even though it was pricey, it was great quality!”

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Posted 7 years ago

“Items were good quality, as expected from M&S. Just wish they could deliver a little faster but otherwise very happy with the website and their customer service.”

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Posted 7 years ago

“I was looking for a nice new work shirt recently and the ladies at M&S Clothing Dept, Fosse park, Leicester were absolutely lovely and helped my find the perfect shirt. thanks guys”

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Posted 7 years ago

Marks And Spencer is rated 2.8 based on 2,204 reviews