Login
Start Free Trial Are you a business?? Click Here

Marks And Spencer Reviews

2.8 Rating 2,227 Reviews
B-
Happiness Grade
Read Marks And Spencer Reviews
Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd

B-

Customer Service - Average

66.08%
Industry Average
I never shop in M&S now as a minority of the staff are so impolite - similar to Waitrose - the customer service has gone downhill in both - such as shame you both used to beacons of politeness - the sign of the times - I wish you all the best.
posted 1 month ago - FranCesca Darien-Hyde PELLEGRINI
Recently went to our local store with an e card guy behind the counter was very patient and sorted us out .excellent customer service.
posted 1 month ago - Paul Goody
I have always been happy with Marks And Spencer customer service.
posted 2 months ago - Anonymous
Have always been satisfied with service from M&S but today very disappointed took our great granddaughter age 5 to cafe in preston (she is gluten intolerance) all they could offer her were chips no baked potatoes sandwiches etc .I think this needs to be addressed in all your cafes
posted 5 months ago - Anonymous
Excellent service Beautiful flowers delivered Highly recommend and very fair pricing Well done
posted 5 months ago - Anonymous
I went for a bra fitting today at westfields i was very happy with the service, the lady was Asian, she made me feel comfortable and at ease, easy to talk to, explained why and what bra's was suitable for me she went the extra mile and an asset to m/s smiling all the time very good customer service I would recommend family and friends the service is free thats a bonus thank you
posted 5 months ago - Sandra
Took my daughter for a bra fitting service to Cheshire Oaks today, And a Couple of months ago I took a lady I support there for a bra fitting. 100% amazing service off the ladies there, I would definitely recommend booking a bra fitting service.
posted 5 months ago - Mandy
Bra fitting service by Janet at Rubery store was the best service ever. Discreet, efficient, friendly, professional, sensitive...I could go on. Absolutely wonderful. 10 out of 10
posted 9 months ago - Elizabeth Harrison
Had a chicken soup given to me and the bowl was half full what a disgrace for the money you have to pay for it The staff filled it up for me which he did not have to do Not happy with the service amount from the Chef
posted 10 months ago - Anonymous
I am somewhat unable to walk far, or for too long. So the M&S food store in Winchester Road, Southampton, is perfect. I can park right outside, take a trolly and walk.the shop, without any problems. This particular shop is constantly clean, well stocked, the staff are so helpful and I don't think I've ever come across, such a committed customer service premises, as effective as this store. Great job and I'm so impressed.
posted 11 months ago - Maureen Broughton