Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.82

2.8 Rating 2,204 Reviews

44 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,204 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

Write Your review

Tell us how Marks And Spencer made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Marks And Spencer 5 star review on 15th November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Geat service. Quick delivery of items.”

Helpful Report

Posted 6 years ago

“Good quality clothing washes well quite often sending out discount”

Helpful Report

Posted 6 years ago

“Clear website, very quick delivery time”

Helpful Report

Posted 6 years ago

“Good and valuable”

Helpful Report

Posted 6 years ago

“THE PRODUCT WAS VERY GOOD VALUE, MADE WELL AND THE CUSTOMER SERVICE WAS VERY GOOD.”

Helpful Report

Posted 6 years ago

“Always quick service. Use click and collect. Very easy. Quality always good”

Helpful Report

Posted 6 years ago

“Excellent customer service when my food offer did not automatically come off on the receipt.”

Helpful Report

Posted 6 years ago

“Always great quality clothing, for a great price. I shop with them frequently, and their customer service has always been amazing.”

Helpful Report

Posted 6 years ago

“Prompt updates on delivery time if any were needed & excellent products packed securely in all FSC certified packaging. Very happy with that.”

Helpful Report

Posted 6 years ago

“Variety of prices and quality are what I look for.”

Helpful Report

Posted 6 years ago

“Have always delivered on time and have never made a mistake. All of M & S items are top quality. Have never been disappointed.”

Helpful Report

Posted 6 years ago

“Great selection of Christmas gifts for children this year, especially girls.”

Helpful Report

Posted 6 years ago

“Top quality as always”

Helpful Report

Posted 6 years ago

“AlwYx good chouce and quality. Online offers quick delivery and chice of days for puck up.”

Helpful Report

Posted 6 years ago

“A fast, efficient company to deal with online.”

Helpful Report

Posted 6 years ago

“easy to purchase, good value”

Helpful Report

Posted 6 years ago

“Quality food always , m&s food makes me happy and love to share”

Helpful Report

Posted 6 years ago

“The items I bought were Christmas tree baubles. They are particularly nice quality and the offer they were running made them very much better value than any other comparable store. Their collect from store service was superb, very easy but also getting an email to tell you the item has arrived at the store of choice and is ready to collect was helpful, as was the reminder to bring your own bag. The M&S website is a joy to use, it is so easy and the images are high quality. Excellent service!”

Helpful Report

Posted 6 years ago

“Excellent quality of fabrics and relatively affordable”

Helpful Report

Posted 6 years ago

“Interesting things for sale as well as food.”

Helpful Report

Posted 6 years ago

Marks And Spencer is rated 2.8 based on 2,204 reviews