Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.51

4.5 Rating 1,127 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company was an absolute delight to deal with. The website was clear, their customer service staff were knowledgeable on the telephone and had a very helpful and flexible approach. The items we originally ordered could not be delivered on time, but that was due to the manufacturers. We were offered a very good alternative which could be delivered in 2 days. The items were delivered within the given time bracket and we were contacted by the driver before he arrived. I don't think they could have done anything any better, perfect service. Thank you”

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Posted 10 years ago

“Have not got a bad word to say. Ordered in minutes, order confirmation was e-mailed straight away. I had an e-mail and text message the night before to tell me what my two hour delivery slot would be and then a phone call half an hour before they arrived. Perfect service!”

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Posted 10 years ago

“Excellent service, quick to answer phone and a joy to talk to a human being not a computer !! We were dealt with very quickly and all questions were answered. The delivery driver Steve Watret was excellent, very helpful and considerate even though he was still working at 6.00 on a wet Sunday evening !! Hopefully the fridge freezer will last longer than the previous one from a well known electrical store. We would certainly use this company again.”

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Posted 10 years ago

“Excellent service. Kept us up to date on progress by emails/texts all the way. Delivery right on time (on a Sunday) and the delivery men very helpful squeezing our new 100cm Range Cooker through the doors! Unreservedly recommended!”

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Posted 10 years ago

“Helpful sales staff - not at all pushy. Good, clear information provided promptly and without bias. Fair billing and rapid, efficient and pleasant delivery.”

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Posted 10 years ago

“From order to delivery excellent.”

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Posted 10 years ago

“Have not tried out the hob yet as not yet installed but really like Marks service”

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Posted 10 years ago

“Ordered on line, superb price. Kept well informed about delivery. Young man who delivered was efficient and polite. Product now installed, and despite my ineptitude, it's working exactly as it should. As a consequence I would have no qualms recommending Mark's Electrical and the Samsung soundbar.”

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Posted 10 years ago

“Ordered an oven.... phoned the company direct young man called Nick very patient answered all our questions.He was so nice over the phone we ordered without any hesitation....we recieved all the instructions re delivery very quick] on line .....a very pleasant experience wouldnt hesitate to shop with them again .Top Class.”

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Posted 10 years ago

“Good choice of goods, good price and quick service”

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Posted 10 years ago

“first class service A+++”

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Posted 10 years ago

“A very good delivery time with tracking from the ordering process onwards. The freezer is now set up & running well. Thanks James B.”

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Posted 10 years ago

“very good service spot on time would order again”

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Posted 10 years ago

“A First class service. A quality product at the best possible price. fast delivery with a constant up date as to delivery schedule, on time with a friendly helpful driver, ( Adrian Bacon). Will definitely use your company again. Many Thanks R. Humphreys.”

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Posted 10 years ago

“Full marks to Marks Electrical from Cristian in Sales, who gave me excellent information over the phone to the whole team. The price for the Miele washer was very competitive. I was informed all the way. Marks Electrical deliver the appliances, which they are selling and I received a text the night before delivery date and given a 2 hour slot. Stephen and Andy were the delivery team and they phoned me when they were 30 mins away and did an excellent job of installing the washer. Fab firm!”

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Posted 10 years ago

“Excellent customer service - very prompt delivery and on time. No need to shop anywhere else - wel pleased Thanks”

Helpful Report

Posted 10 years ago

“Disgraceful customer service. Offered not tolerance whatsoever to a complaint of an order they failed to process correctly. After telephoning them at 9am to confirm next day delivery, they said they couldn't as they'd given away that space on the van. They then put then phone on the side so as not to have to listen to our justified complaint. DISGRACEFUL.”

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Posted 10 years ago

“Wonderful service, I ordered my new Cannon Cooker in August, but I told them I couldn't take delivery of it until October, but they said that was no problem as they would store it for up to 3 months. As soon as I was able I rang them & gave them a date for delivery which turned out not to be a problem, I was told I would get an email the night before giving me a 2 hour delivery window then on the morning of delivery a very nice man range me & said they would be with me in 25 minutes, so we were all ready when they came. My delivery was made by Ben & Sally who were very very nice & polite brought my cooker into the house without any mess & took my old cooker away, all completed within 5 minutes. Thank you to all concerned with my purchase, the service was exemplary. Marks Electrical are definitely recommended.”

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Posted 10 years ago

“I found them very efficient, even for the small items they kept me informed all the way through and delivered on time. I have no hesitation in using them again”

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Posted 10 years ago

“Absolutely brilliant service - delivery after 6, a call to say when they were on the way. The delivery men put the item exactly where i wanted it. So so impressed with the service. I will be buying all my electrical items from you in future !!”

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Posted 10 years ago

Marks Electrical is rated 4.5 based on 1,127 reviews