Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.53

4.5 Rating 1,122 Reviews

89 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Dyson lightweight vacuum cleaner for my elderly mum, said it woul be dispatched the next day and a 48 hour service with DPD. Next day had a message to say it’s on its way and it would be delivered the next day. Called my mum the next day to give her the delivery window, as she put the phone down DPD we’re just pulling up. She was over the moon and really pleased with her new toy. If the use DPD as their delivery partner you won’t be disappointed.”

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Posted 2 years ago

“Great company quick delivery good prices and choice spot on would use again bought a tv for my brother he loves. It!”

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Posted 2 years ago

“Excellent service all round, quick and friendly delivery, will use again”

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Posted 2 years ago

“Excellent website excellent selection huge range of delivery dates was able to pick a date that suited me which was 5 days later but I could have had next day if I’d wanted , kept upto date all the time , delivery was early and was made aware by text , highly recommend to buy for them”

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Posted 2 years ago

“I couldn't fault any aspect of purchasing from Marks Electrical. The oven I purchased was in fact for my daughter. Once we had decided on the model we wanted and checked all the specifications I looked on line to find the best deal. Marks Electrical was the best price and they had it in stock. I phoned them to see what the delivery time was and they said I could have it next day. This pleasantly surprised me and they also offered free delivery. I purchased on line and they kept me informed all the way through the process. I had a 3hr delivery time slot given me that evening and the delivery process and procedure was emailed me. I was informed that I would get a message/phone call from the delivery guys half an hour before they arrived. I got a call about 12.30pm and they said they would be with me a 1.02pm. They arrived bang on time. I joked with them that they were 2 seconds late! Two nice guys put it into my garage in a few minutes. Everything and all communication was professional and spot on. Can't fault any aspect...a really excellent experience. I would definitely recommend them and will buy from them again.”

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Posted 2 years ago

“Absolutely first class company, probably among the best there is. Good price, free next day delivery, driver was extremely pleasant and helpful. Worth making a note, try Marks Electrical first, you won’t be disappointed.”

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Posted 2 years ago

“Customer service is absolutely appalling it's actually a joke. I have been waiting 3 weeks for a refund that was supposed to take 3 working days. 1 department appears to not know what an other is doing clearly a massive communication problem. I HAVE NEVER HAD CUSTOMER SERVICE AS SHOCKINGLY HORRENDOUS AS YOURS!!!!! I WILL NEVER BUY FROM YOU AGAIN NOR WILL I RECOMMEND YOU TO FREINDS, FAMILY, COLLEAGUES!!!!!! If anybody is wanting exceptional service use another retailer .com!!”

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Posted 2 years ago

“Have ordered 2 tv in the last 6 years can’t fault the whole process from choosing on the web page to delivery Seamless. Customer service 11 out of 10,had a bit of trouble with the finance not being sent at there end , they quickly sort it that morning and delivery was the next day . Drivers very jolly and professional. Worked in retail 30 years dealing with customers , so I know how people should be treated 100% for this company”

Marks Electrical 5 star review on 14th September 2022

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Posted 2 years ago

“Great service great fridge freezer. In the future I will definitely use them again”

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Posted 2 years ago

“Good price and fantastic delivery - was updated throughout and delivery man was friendly and efficient. Would recommend.”

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Posted 2 years ago

“Fantastic service from ordering through to delivery and the washing machine is brilliant too.”

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Posted 2 years ago

“Great service. Super quick once I placed the order and kept me informed of my delivery slot upto the point of delivery. Delivery staff were polite and professional, I wouldn't hesitate to order with Marks Electrical again.”

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Posted 2 years ago

“Excellent! Ordered dishwasher at 5pm arrived at 7.20 the following morning, free delivery - amazing! Friendly, considerate delivery team.”

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Posted 2 years ago

“Excellent service and friendly people happy with my tumble dryer 😀 Thank you Kathleen scialo”

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Posted 2 years ago

“Ordered an in stock upright freezer on the Saturday morning & was surprised & pleased that they could deliver on the Sunday. I had expected a few days wait at least. Delivery was free too as it was a standard size freezer & ground floor delivery. We were able to give good instructions online about the access to our property - type of road, any restrictions , our driveway etc. so felt confident about the delivery. Driver was on time & we had all the notifications prior to his arrival as promised. Polite & friendly delivery driver. Freezer arrived safe & sound. We’ve followed the set up guide & it seems to be working as it should. I can’t comment on returns & refunds as have not experienced those services. Have not purchased from Marks Electrical before but after this positive experience would do so again without hesitation. Thank you.”

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Posted 2 years ago

“Very pleased with this company ordered my fridge freezer 11pm Friday evening,got it delivered 2pm Sunday afternoon.kept me up dated on the delivery time arrived when they said it would.The fridge freezer is just what I wanted for a very good price. Will be using this company again thank you. Dawn packer”

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Posted 2 years ago

“We were very pleased by our first purchase from Marks Electrical. Good early delivery time and easy to track where they were.. Speedy unloading and installation by smart professional operatives who were very careful about wiping their feet and not marking our newly fitted kitchen floor. Couldn't fault the service. Would recommend.”

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Posted 2 years ago

“Next day delivery, great service 👍 👌”

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Posted 2 years ago

“Great customer service, competitive price, excellent communication, fast delivery and driver was brilliant, thank you very much.”

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Posted 2 years ago

“Excellent service from ordering item to delivery kept informed for delivery times forget about curry’s etc will be buying all my electrical goods from Marks Electrical in future”

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Posted 2 years ago

Marks Electrical is rated 4.5 based on 1,122 reviews