Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.51

4.5 Rating 1,127 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent webb site with lots of imformation about products , couldn't fault the delivery service”

Helpful Report

Posted 8 years ago

“Very efficient ordering process, the delivery was slightly delayed but I was kept informed. I was given a two hour time slot, and they delivered within that, but the 30 minute contact did not happen; luckily there was someone to receive it.”

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Posted 8 years ago

“Ordered LG washing m/c online 14.05 Tuesday arrived 07.10 Wednesday. Received call from driver 15 minutes before arrival, and he departed with old machine 10 minutes after arrival. Gary and John, the delivery crew, were very helpful and efficient. Superb service from order to delivery of an excellent product at a fair price. JW Uxbridge”

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Posted 8 years ago

“Poor customer service. No one on the phone when we placed the order asked if our present fridge was hard - wired -- beware ! So Marks refunded a "service fee" since they couldn't install the new fridge. The installer at that point said clearly "someone else will be back to pick up the old fridge...." Two fridges then stood in the kitchen for several days whilst we found someone new to install the new fridge. We then paid for an electrician and a plumber. When we called as directed we were then told since the "service fee" had been refunded, tough, the old fridge would not be picked up, so now we will apparently pay for that "service" as well. So, for this installation, three additional parties required. Would not use them again, which is a shame, since product and installers were fine.”

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Posted 8 years ago

“We were very happy with the product and the service from team at Marks Electrical”

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Posted 8 years ago

“Excellent service from taking the order over the phone and next day delivery. driver well mannered. and very polite and called to say how long he would be and came right on the time said put the washer were we wanted it to go. . thank you we very happy with the washer and your service would highly recommend to all ????????”

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Posted 8 years ago

“Returning customer and, yet again, totally satisfied with price, customer service AND delivery arrangements. I have recommended to friends on several occasions.”

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Posted 8 years ago

“Ordered an electric oven on Monday and received it next day as promised. Order placed by phone to Nick.... good and knowledgeable service. Delivered by Curtis Morris... Excellent and polite. Small issue with e-mail order confirmation which was sorted by Amy in customer service. Now I have completed my first order from Marks Electrical, would certainty order again.”

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Posted 8 years ago

“Excellent service from placing the order to delivery. Great price, very good communication and superb product.”

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Posted 8 years ago

“Unbelievable service from Matt, Charlotte and Lara, all three professional and knowledgeable, pleasure to deal with them all.”

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Posted 8 years ago

“I ordered my dyson vacuum cleaner Sunday lunchtime , I received e/mail to tell me it would be with me Monday , My delivery slot was 9-11am. I received a phone call at 8-30 to say that they would be with me 9oc. Gary Ward and Jack Norris spot on time and were very polite and happy chaps. I would be very happy to recommend Marks Electrical to my friends.”

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Posted 8 years ago

“Excellent service, our old freezer just stopped on Thursday evening, picked one from a good range on Marks Electrical website, purchased it online, delivered at 9am Saturday! Fantastic thanks.”

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Posted 8 years ago

“I would recommend Marks electrical to anyone. My Husband ordered a washing machine at 3pm one afternoon this week, the machine was delivered at 8am the following morning by a very pleasant and friendly driver, Arran Yarwood. Excellent service.”

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Posted 8 years ago

“Great prices and great service”

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Posted 8 years ago

“Excellent service. Easy website to navigate. Several updates regarding delivery times etc received. Product arrived safely at the time stated by a very helpful and pleasant gentleman (Aaron). Have used the service now on two occasions (delivery of a freezer and dishwasher). I cannot fault it and will be using it again whenever I require any domestic household electrical product.”

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Posted 8 years ago

“EXCELLENT SERVICE,& VERY HELPFUL DELIVERY MEN.THIS IS WHAT YOU HOPE FOR WHEN YOU ARE OLD PEOPLE.THANK YOU.”

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Posted 8 years ago

“Good price excellent service and delivery. Good product. Thank you”

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Posted 8 years ago

“Ordered washing machine on Saturday arrived Monday driver was very polite took machine through to kitchen all I can say is the next appliance I need I will certainly be using marks electrical”

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Posted 8 years ago

“Excellent communication, easy payment system and fantastic next day delivery service. I would recommend Marks Electrical to friends and family.”

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Posted 8 years ago

“Excellent service from phone order to delivery, will certainly recommend this company. Delivery boys kept us well informed and very cheerful. Welll done Danny and Jason”

Helpful Report

Posted 8 years ago

Marks Electrical is rated 4.5 based on 1,127 reviews