Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.51

4.5 Rating 1,127 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

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“Easy to use website, next day free delivery.”

Helpful Report

Posted 9 years ago

“Very good service even though it was a bit late but Steve the driver kept in touch and let me know that he was on his way he is a lovely person and very helpful marks electrical wants to look after him Washer is quiet as well so pleased all round satisfied customer”

Helpful Report

Posted 9 years ago

“Excellent price , able to deliver within 3 days, product well packed and delivered exactly on the time slot I was given. I shall definitely shop with your company again and recommend you to friends and family.”

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Posted 9 years ago

“Purchased a Miele dishwasher from Marks electrical Leicester yesterday - the service, staff and value were outstanding - the process was simple and we were able to collect the dishwasher within 2 hours of making our call - I really can't praise the service I received enough - from the guy who took the telephone order, the guy who sorted out payment at the collection depot to the guys who helped get the dishwasher into the car - everyone were really great, efficient with a sense of humour. Pick up from the collection depot meant we could get the dishwasher up and running that day but delivery was offered. Marks electrical is great value for money with nice people and a simple process - it's brilliant ! I will be back and I will be recommending to friends and family. Thank you”

Helpful Report

Posted 9 years ago

“Just a word of warning when purchasing goods from this company (Sorry for drawn out complaint). We purchased a Hoover washing machine in July, the delivery was prompt (around 2 weeks lead time) and all went well as other reviews have mentioned. Unfortunately after 3 washes, the washing machine started to smoke. We informed Marks Electrical who then contact Hoover to replace it, as Marks did not have any in stock. Hoover sent us a replacement within 2 weeks, which worked fine for 3 months but then started to smoke, the same as the previous washer did. This is when we started having issues. We informed Marks Electrical that the same problem we had with our previous washer had occurred again and that this time we did not feel safe with the Hoover brand washer and asked for a different manufacture as a replacement, bearing in mind my wife and daughter are in the house on their own most of the time, which is a concern for me. This time we were told that we need to contact Hoover directly and sort it with them and that Marks could not refund or replace it. After long phone calls to Hoover back and forth (around 6 hours) to sort this, we could not get any refund from them. Two weeks later they sent an engineer to fix it, he said it was the heating element that had failed, even though it was the draining error that showed on the machine. He did a test spin and it failed, so he took it apart again and found a fault on the main circuit board. He did not have this part, so another engineer came out a week later and said that there was another part that had melted and the previous engineer hadn't even looked properly, luckily he had a spare in his van. The washer was fixed again, until today (two weeks after it was fixed) where it again came up with the draining error. Consumer advice told us Marks should sort this as we have a contract with them, Marks say its nothing to do with them, Hoover said they will call back but we have heard this many times and have not received a call (They are now closed). It will be another 6hrs of calls to sort an engineer to come within a 2-3 week period. Just in time for Christmas.”

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Posted 9 years ago

“Excellent price and good delivery from Harry and Mark.”

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Posted 9 years ago

“Recently bought induction hob and electric oven.The service was very good and everything went well as planned.I was quite grateful to see that delivery is also done on a Sunday-not many companies do that ! Keep up with the good work as this will encourage customers to use online orders more often .”

Helpful Report

Posted 9 years ago

“Wanted a new microwave with stainless steel interior. The only one I could find in my price range was the Bosch and the cheapest price I could find was Marks Electrical. Ordering online was very easy and arranging delivery was very straightforward. Very pleased with the microwave and very pleased with Marks Electrical.”

Helpful Report

Posted 9 years ago

“From start to finish. Excellent communications about my order, ring for date and time slot. Will ring before delivering. Delivery driver friendly and very helpful. What more can I say would have no hesitation to use them again and to recommend. Thank you for my brilliant fridge freezer. Julie”

Helpful Report

Posted 9 years ago

“Excellent service from ordering to the final delivery all staff involved were professional polite with excellent product knowledge Jack in the sales department was absolutely brilliant with Nathan I believe communicating so accurately with the delivery time so accurate well done to everyone involved. Kindest Regards Chris and Lynn Grimsby North East Lincolnshire”

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Posted 9 years ago

“very good service and prompt deliver half hour before it was due driver phoned me would recommend these suppliers to everyone”

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Posted 9 years ago

“Very good service from the beginning of my online order to the delivery, Jason and Sajid who delivered my goods today were professional, helpful and pleasant. I will use this company again. Janet Anderson Skeffington Leicester”

Helpful Report

Posted 9 years ago

“I bought this dishwasher because it was the best value and the fitting service was also reasonably priced. Excellent fitter who made a really good, neat job.”

Helpful Report

Posted 9 years ago

“Very quickmdelivery. Delivery time in the promised time,slot which made things so much easier. Kept informed of delivery time via email and text message. Polite service. Thank you very much!”

Helpful Report

Posted 9 years ago

“Thank you for the service it was very quick to respond for the delivery of the good we will be getting more things when we need it thank you wayne”

Helpful Report

Posted 9 years ago

“Excellent communication from Marks. Appliance was delivered in the time slot given and the delivery man very courteous. Better on price than other retailers.”

Helpful Report

Posted 9 years ago

“The two drivers were great, helpful and went the extra mile. It turned up at the correct time. Was exactly the same as my last dishwasher, but £200 cheaper. Very easy to instal. What's not to like? Will be a repeat customer.”

Helpful Report

Posted 9 years ago

“My friend ordered a fridge freezer which was out of stock and then discontinued marks electrical kept her updated regularly then finally she chose another which was a little bit more but they didn't charge her the extra and delivered it the next day.they came as per the time they gave her.their staff are very friendly and they gave excellent service u would recommend marks electrical to everyone.thank you marks”

Helpful Report

Posted 9 years ago

“very pleased with marks electrical excellent service very friendly staff will shop with them again”

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Posted 9 years ago

“Excellent service ! We ordered our Gorenje Fridge Freezer late on Tuesday night...received it early Thursday 19th November. Delivery was most professional. many thanks to Aarran and Lee... Thanks :-)”

Helpful Report

Posted 9 years ago

Marks Electrical is rated 4.5 based on 1,127 reviews