Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.51

4.5 Rating 1,127 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

Write Your review

Tell us how Marks Electrical made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Sebo E1 Pro from Marks. The unusually low price made me nervous; I thought maybe I had made a silly mistake, or was being conned. In fact I am absolutely delighted. Marks' website is excellent, so buying was simple. The Sebo was delivered well within 48 hours. It is a superb machine, with all the accessories I hoped for, its performance is excellent and I am very pleased with it. Congratulations to Marks, and well done me for spotting this bargain and having the courage to go for it.”

Helpful Report

Posted 7 years ago

“Tried to order Rangemaster cooker and good. Spent ages deciding on models and when attempting to pay it would not proceed, the site stated they would only deliver to mainland England and parts of Wales. I live in Northumberland which is in mainland England. My email to customer services went unanswered. Waste of time, and if they don’t answer when I’m trying to spend money with them then god knows what they’re like if I had an issue with an order.”

Helpful Report

Posted 7 years ago

“Absolutely terrible customer service - obnoxious person on the phone with no interest in helping me resolve a problem cause by a mistake made on the on-line order. Claiming I removed the two-man delivery from my order, I was spoken to aggressively and charged £50 when I cancelled the order. This was after two weeks of waiting for a fridge that didn't arrive in stock as promised, having to change my order - and then being spoken to aggressively by customer service person. I was stunned by the lack of help, empathy and customer care. They are poorly trained and seems to almost enjoy being unhelpful. Just awful.”

Helpful Report

Posted 7 years ago

“good online shop and great help on phone from Cristian who gave me such good advice and knowledge of products I was searching for. I brought a zanussi cooker. hoover slimline dishwater and hoover condenser tumble dryer. The products at Marks Electrical are competitively priced and I had free delivery which was also superb and gave me a time slot and a phone call and delivery was spot on. I also had 10% off certain products which again gave me an even better price for my items. I have already started recommending Marks Electrical to my friends and family. Please search their site and compare their prices you will not be disappointed. Thank you Mark Electrical I will certainly use you again. From a very satisfied customer.”

Helpful Report

Posted 7 years ago

“Excellent service all round plus goods were cheaper than Amazon and John Lewis. Highly recommended.”

Helpful Report

Posted 7 years ago

“Website easy and helpful to use, and delivery arrangements worked perfectly.”

Helpful Report

Posted 7 years ago

“So pleased with the price and even more with Marks Electrical delivery and installation service for our Bosch washing machine. With a 7-9am slot and being in an upstairs flat I'd been anticipating grumpy installers who might find some problem with clearance width, angle of the stairs, access to kitchen, working space, existing connections - but from start to finish there were smiles, cheery chats and a 'can do' attitude.. really friendly guys. The people to thank in this case are Jason Bailey and Andy Lewis. They were clearly experienced and made a great team as they zipped through the install & test steps and took the old machine away before we had even noticed. Please pass on our appreciation to them for making what we thought would be a complicated procedure look like a breeze from start to finish. Will definitely buy from Marks Electrical again!”

Helpful Report

Posted 7 years ago

“Good afternoon-just a quick email to thank you so much for our Bosch Under Oven. We haven’t used it yet as it has only just been installed but I would just like to take this opportunity to say Thank You. Your company was by far the cheapest price - which included Free Delivery. It has been an absolute pleasure dealing with you and we were so impressed how you kept us up- to- date regarding the delivery process. We received an email, a text message and a direct text message from your driver regarding delivery which was absolutely spot on for a Saturday delivery. Thank you so much for such a very pleasant transaction and we will recommend your company unreservedly. Well done Marks Electrical You’re A Star!! Regards Tony & Pamela Lesniak”

Helpful Report

Posted 7 years ago

“We received an excellent service. The web site was easy to use , the delivery communication was first class and our tumble dryer arrived the time stated by a very helpful delivery man.”

Helpful Report

Posted 7 years ago

“Very competitive price and quick delivery.”

Helpful Report

Posted 7 years ago

“Friendly and helpful staff, really quick delivery and a good price, will recommend to my friends, and will use again.”

Helpful Report

Posted 7 years ago

“Great price, next day delivery and a top driver!!!!!”

Helpful Report

Posted 7 years ago

“Very fast and efficient service. Excellent delivery service which keeps you informed every step of the way. Arrived within the 2 hour delivery slot. Excellent service.”

Helpful Report

Posted 7 years ago

“Price was competitive and delivery nest day. Cheerful happy delivery guy, clean and polite. Very efficient, carefully delivered appliance. Greta! Will use when electrical appliance needed. Shame their t.v.'s don't go smaller screen size!”

Helpful Report

Posted 7 years ago

“over promise and under deliver, whole experience has been a shambles, delivery was wrong american fridge arrived damaged.and i have to chase and call never call back”

Helpful Report

Posted 7 years ago

“They went out of their way when our fridge freezer broke down delivering a new one first thing on the Sunday morning and Excellent help choosing the perfect model to suit our needs”

Helpful Report

Posted 7 years ago

“Easy to order and delivered exactly when stated.”

Helpful Report

Posted 7 years ago

“After sales is appalling , order a next day delivery and get it three days later, following numerous phone calls and no compensation for days wasted waiting in for the delivery dates that the company sets .”

Helpful Report

Posted 7 years ago

“The service I got was quick and efficient keeping me informed on progress of the order and delivery slot. The delivery driver was very pleasant and polite.”

Helpful Report

Posted 7 years ago

“It was all very good except the driver did not pre-warn as I was told he would.”

Helpful Report

Posted 7 years ago

Marks Electrical is rated 4.5 based on 1,127 reviews