Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.51

4.5 Rating 1,127 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product excellent,Service excellent, Delivery exact to time ,cannot fault! W P Evans”

Helpful Report

Posted 8 years ago

“Having bought several differing kinds of appliances from Mark's have found them to be very reliable and customer service very helpful their delivery very adaptable to your requirements.Their delivery staff are hard working and diligent and willing to be helpful and not being pressured into just dumping the goods and rush to the next job.Can highly recommend and would definitely have no hesitation in buying from them again.”

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Posted 8 years ago

“Excellent communication re delivery times and dates -friendly driver -rang to see he would be earlier . Goods appear to be working ok so far. (Only used once) would I use agin ? Yes have already told colleagues at work.”

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Posted 8 years ago

“I have bought three appliances from Marks in the last three months and their customer service is excellent - which is why I consider them my electrical supplier and their prices are very reasonable too. Would definitely recommend them.”

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Posted 8 years ago

“Excellent Service and at a VERY good price compared to others. Next day delivery with a 1 hour slot advised well in advanced (and plenty of options if going to be out!) This is how easy purchases should be = 10/10”

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Posted 8 years ago

“Could I say special praise for delivery driver Lee Freer, veye polite, helpful delivery”

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Posted 8 years ago

“I had a fridge freezer from marks and was very satisfied with the service. The only negative was when it was delivered there was only one man to bring a heavy tall fridge freezer. I had to help a little with the lifting up over steps. It was really a two man job! Come on marks two men needed”

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Posted 8 years ago

“Needed a fridge freezer of reasonable quality , spent hours searching internet and comparing various models, Marks Electrical had just what I wanted cheaper than anywhere else , a bit concerned as I had not heard of them before , read positive reviews so went ahead with purchase on Tuesday, delivered on Friday early in the time slot allocated, by a very competent helpful driver . Well pleased, will definitely use this company again.”

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Posted 8 years ago

“We found everything excellent. The 2 lads who delivered and fitted and removed everything were really pleasant. Worked hard and left everything ship shape. I must add Jack in the showroom was also most helpful. Our thanks to you all.”

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Posted 8 years ago

“Can't fault this company at all, good price and free next day delivery at the time specified.”

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Posted 8 years ago

“Excellent product knowledge - had been to a large well known retailer before trying Marks and they were clueless. Great customer care and prompt delivery - would recommend and would use again - thanks”

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Posted 8 years ago

“appalling customer service. been chasing refund since 22nd march. now 4th may. office girls never at their desk, rude, never call you back. I don't think we'll ever get the refund. made 13 communications about this refund to date. NEVER buy from them. they don't deserve to be in business.”

Helpful Report

Posted 8 years ago

“Nearly ruined our Christmas. Ordered in November with a promise the cooker was in stock and it would be delivered before Christmas. When delivery day came it turned out it wasn’t in stock, leaving us just a few days to source another cooker with 12 guests due on Christmas day!!! Absolute nightmare; communication and customer service were awful. Got a full refund in the end.”

Helpful Report

Posted 8 years ago

“First the good: The delivery was on time and the driver was very helpful & polite. Now the bad: Rude salesman, customer service even worse. Argumentative, unhelpful, uncooperative & condescending. I will not use again I would not recommend. To be avoided.”

Helpful Report

Posted 8 years ago

“This company I cannot fault they are excellent, professional and polite throughout, from purchase to delivery. Today they delivered my appliances which were all in excellent order. The delivery men were polite, careful and professional. They also delivered the items on time providing me with a phone call 20 minutes before delivery. I will definitely be using this company again. 10 out of 10”

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Posted 8 years ago

“i ordered a Hoover oven from marks electricals last Sunday as my old one went pop the same day! Less than 24 hrs later I had received my new oven I cannot fault the item and delivery was very fast. My oven arrived bang on 7am as promised and they even rang to say when they were half hour away! Such a reliable and efficient company I will definetly order from here again next time brilliant thank you x”

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Posted 8 years ago

“Ordered a tumble dryer from marks electrical. excellent customer service came next day bang on time I'm all the way in south london and couldn't believe how quick the whole prosses was.. Kept me imformed on delivery. The chaps that delivered my purchase Daniel and Jason Harrison couldn't of been anymore helpful. Thanks fellas”

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Posted 8 years ago

“Fantastic from start to finish..sale staff brilliant..and delivery guy chris was a gent..well done!”

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Posted 8 years ago

“Brilliant company. delivery was right on time and fantastic delivery guys.”

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Posted 8 years ago

“Ordered Sunday morning, had my delivery Sunday afternoon. Great range of products, really competitive prices, efficient and friendly delivery man Glenn. Possibly one of the best retail experiences in a long time.”

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Posted 8 years ago

Marks Electrical is rated 4.5 based on 1,127 reviews