Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.51

4.5 Rating 1,127 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Loads better than John Lewis. Cannot fault anything.”

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Posted 8 years ago

“Very good service especially the collection of the old appliance. Came at exactly the time promised and cleared the packaging. Excellent thank you”

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Posted 8 years ago

“I bought a semi integrated dishwasher delivered today . I found the service fantastic , everything done in an efficient and professional manner”

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Posted 8 years ago

“Great Experience from placing the order to receiving the product ahead of the promised date and the installation as well. Great price too!!!”

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Posted 8 years ago

“Was very pleased with the service I got from marks electrical, they helped in making sure I got the date I wanted, the appliance was excellent and the delivery driver was very polite and helpful. Great service, thank you”

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Posted 8 years ago

“Easy website, lovely telephone assistant, accurate time prediction and charming and efficient engineer. What's not to like?”

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Posted 8 years ago

“Absolute stars. Very quick delivery, outstanding communication, and the product is great. I shall certainly be back to buy other products. Excellent prices and service! Thank you”

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Posted 8 years ago

“Very pleased with my new Bosch Fridge/Freezer, delivered on time, no hanging around waiting for delivery. Delivery driver very helpful with unpacking and information on use of product. Recommend using Marks Electrical.”

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Posted 8 years ago

“Excellent service and quick delivery. I'll be recommending to friends and family. Thank you.”

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Posted 8 years ago

“Ordering on-lime was very simple. Received an email and a text to advise of delivery time and a follow up telephone call from the delivery driver. Driver was extremely polite, helpful and explained fully about the procedures to follow in the event that I needed to speak to either technical department or customer services. A very good service and will recommend Marks Electrical to others.”

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Posted 8 years ago

“Delighted with Hisense fridge freezer, also the two delivery men where excellent ,very patient and professional .”

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Posted 8 years ago

“Having ordered a fridge and a freezer on two different days within a week we were very pleased with the prices and delivery was excellent by a very friendly driver .We would recommend Marks to anyone who needs good service and quick delivery”

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Posted 8 years ago

“A company to rival another well known online electrical store that does it even better! Mark's Electrical cannot be faulted. Brilliant telephone customer service matches speedy delivery within the allocated time slot. Excellent, I would certainly use again and recommend to friends & family!”

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Posted 8 years ago

“Everything was fine apart from one point. Initially going on your website to order an item at the top of the page was a message giving the time left to order to be able to receive the item the next day. Then going through the order form the earliest possible day for delivery was at least two days later. Fortunately I was able to be available to receive the item on that day. If your computerised timing system cannot keep up then please give yourself and your customers a more realistic delivery time on your front page.”

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Posted 8 years ago

“Very easy purchase, delivered on time by the two delivery men. No fuss or bother old Cooker taken away, and a very good price for the new cooker, win win.”

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Posted 8 years ago

“Excellent prices,service and communication. We were advised at every stage re purchase and delivery. Delivery guy was exceptional ! He reversed the opening on the fridge door for us even tho we were his last call on a Friday evening. Very courteous and pleasant along with the young lad who was helping him. Highly recommend this company.”

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Posted 8 years ago

“Very pleased with my purchase. The service from customer services was outstanding when I asked if my freezer could be delivered a few days sooner than the suggested / expected date the staff member said she would need to check if a delivery could be arranged to suit and would call me back. She called me back with in 20 mins to confirm this could be done. The freezer was delivered on time as arranged. Fantastic service.”

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Posted 8 years ago

“The sales team were very helpful and gave me the next available delivery date the I got a email confirmation from customer service and a email the night before with a two hour window, and to cap it of the driver rang 25 minuets before he arrived and he brought both items straight into my kitchen for me. Well done all departments.”

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Posted 8 years ago

“Stephen Re. washing machine Great Service Delivered on time and cheapest I could find . Job well done thank you s.smith”

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Posted 8 years ago

“I bought a Fridgemaster fridge online from this company for £209. The first fridge that was delivered, the door kept falling off. That fridge was replaced without any quibble by Marks Electrical and a replacementdelivered. 8 months later the fridge started to fail. I called Marks Electricals and they gave me the number to call Fridgemaster and get an engineer out. The engineer said the door on this fridge was also faulty and had come away from the fridge housing, he also told the fridge had been dropped from some height and was damaged. This meant my warranty was null and void and now Marks Electrical are refusing to do anything to replace or repair my fridge because I accepted a faulty item and then took 8 months to realise it was faulty! If I had know it was faulty I would not have accepted it, obviously, given I had returned an earlier fridge. Given I couldn't pick the fridge up, it seems obvious that I could not have dropped it. Buyer beware, I have been sold faulty goods and have no recourse to consumer law to put it right. Be very careful what you buy from this company.”

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Posted 8 years ago

Marks Electrical is rated 4.5 based on 1,127 reviews