“Today whilst shopping both myself and my husband were lucky enough to gain the assistance of Natalie. She was absolutely delightful, helpful and could not have done more to assist us both. It was a great experience made by a young lady who should go far! Thank you so much.
Jacqueline Winarick
Proud owner of a new bag and skirt!!”
“Great service in the makeup/perfume dept late Friday. The young lady went above and beyond, including finding me deals in the sales and kindly grabbing an item from upstairs dept as I dodge the escalator down and only the service lift was working.
All staff I came into contact with were friendly and helpful, I couldn’t fault them. Thank you 😀✨”
“A Marks And Spencer employee named Becky, in the menswear department at the Hedge End store was incredibly helpful yesterday. I wanted to buy two jackets but they were not available at the store or online. Becky very kindly tracked down these items at the Whitely and West Quay stores who reserved them for me. Five star service even though the payment desk was very busy.”
“Went to the upstairs cafe for Breakfast and could not fault it! Our order was taken by Jonathan and it's been a long time since we've had such a good level of service. He also made the teas (asking if we'd like an extra pot of water) The Breakfast arrived quite quickly and was very enjoyable indeed. Will definitely be back. Thankyou.”
“Michelle in Beauty was very helpful today discussing a couple of suitable products I was trying to find and then deliberating over. Personal, friendly service. Thank you Michelle :)”
“Went for a suit for my husband for my daughters wedding- excellent service from Nicholas in the men’s department- found exactly what he wanted, fitted perfectly, lent him shoes and a shirt to get the full effect. He even found us the perfect tie to match the suit and my outfit. Well done M & S”
