“I placed my order in the store in Belfast and my item arrived at my local store in 3 days. I find this pick up in in store service excellent as they will hold the item for 7 days.”
“Ealing Store, the staff on the customer service desk extremely polite, however i tried to return an item that was brought from an out;let store, i was told that i wiyuld be able to return to any M&S, WELL -you should know that if you are buying goods from an outlet store, (of which there are a few popping up), you are unable to return these goods to a 'normal store' so just be careful with what you are buying take sure that it fits or you will have the long journey of heading back to the outlet store.”
“Gents outfitting manager, Steve, at Watford. Attended to my needs personally, made many suggestions as to colour schemes etc., and placed on-line order for us to collect at our local branch the following day.”
