“Very good product, fantastic perhaps, I would even go so far as saying splendiferous!
The online help is top notch and the quality of the mushrooms themselves are amazing. The instructions on how to grow are clear and couldn’t ask for a better experience!”
What a splendid review—thank you Selina! We're over the moon to hear you've had such a fantastic experience with our products and online resources. Your kind words about the quality and the clarity of our instructions are incredibly uplifting.
We strive to make every growing journey a great one, and it sounds like we’re on the right track with yours. Thank you for choosing us and for sharing your experience.
Sincerely,
The Martian Mushrooms Team
“Best British company I ever dealt with.
Customer service is excellent!
Always on hand to help and really look after their customers. Quality is outstanding. Can’t wait to try my lions main which is growing very fast @ healthy.
Cannot be topped as far as I’m
Concerned.
Many thanks and keep up the great work.”
Thank you so much for such a review, Selin! It’s truly rewarding to hear that we stand out as the best British company for you.
Your appreciation for our customer service and product quality means the world to us. We can’t wait to hear how your cultivation goes!
Thank you once again for your support and encouragement.
Sincerely,
The Martian Mushrooms Team
Thank you for your patience and for giving us the opportunity to make things right. We're glad we could resolve the issue with the King Oyster kit by sending a new bag your way. Your satisfaction is incredibly important to us.
If you have any more questions or need further assistance as you continue growing, don't hesitate to reach out!
Sincerely,
The Martian Mushrooms Team
“As a first time grower I was very impressed with the speed of delivery and the quality of my lionsmane grow kit . The photo is taken on day 5 and already as you can see there is lots of growth 😁.”
That's fantastic to hear, Heath, especially from a first-time grower! We're thrilled that your Lion's Mane grow kit is off to such a great start. Thanks for sharing an update—it looks like you're doing a superb job!
We're always here if you need tips or support as your mushrooms continue to grow. Keep us posted on your progress!
Sincerely,
The Martian Mushrooms Team
“I have purchased kits through martian mushrooms for a couple of years. Both the grow bags and the tubs have always provided amazing results as the pictures show. Always delivered fast and well packed. Also provide excellent customer service with any queries answered the same day . Highly recommend”
Thank you so much for your kind words and for being a loyal customer over the years, Haroon! We’re thrilled to hear that our grow kits have consistently provided you with amazing results. It’s also wonderful to know that we were able to assist you promptly with your queries.
Your recommendation means a lot to us. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help and ensure you continue to have a great experience with Martian Mushrooms.
Happy growing!
Sincerely,
The Martian Mushrooms Team
“Honestly can’t say enough about the company. Absolutely amazing. Always there for advice. Just an all round great company with fantastic people. Thanks for all the help and advice. I’ve recommended you guys to all my friends. A
Really amazing. Thanks guys ❤️”
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team and products.
Your recommendation to friends means the world to us. We're always here to provide advice and support on your mushroom growing journey. Thanks for being an amazing customer!
Sincerely,
The Martian Mushrooms Team
“I've been buying from MM for several years now and, while they've made some changes to their product line and production processes in that time, the quality of both their products and their customer service has only improved from what was already an impressive starting point. As long as they're still selling, I won't be buying my supplies anywhere else.
Big shout out to Kai, who keeps proving time and again what the gold standard for customer support looks like.”
Tom, thank you so much for your kind words and for being a loyal customer over the years! It’s been a pleasure to see your journey with Martian Mushrooms and to know that our product improvements and customer service have consistently met your expectations.
Your shout-out means a lot to us—providing top-notch support is something we're passionate about. We’re thrilled to have you as part of our community, and we look forward to continuing to serve you with the best products and support.
Here’s to many more years of growing together!
Sincerely,
The Martian Mushrooms Team
“I ordered 4 of these and I am now on the 3rd flush of 2 and the other 2 are on the second flush. I didn't even have to soak the cake until the 3rd flush and only a light misting was required on the 2nd.
No sign of contamination at all and I now have more mushrooms than I can eat! I expected some would fail or produce a small yield but they've all done much better than expected, I'd definitely recommend!”
We're delighted to hear that your mushrooms are thriving and that you've had such a successful yield! Knowing that our products performed better than expected and required minimal maintenance is wonderful.
Your feedback and recommendation mean a lot to us. Enjoy your harvest, and thank you for choosing Martian Mushrooms!
Sincerely,
The Martian Mushrooms Team
“Incredible value for money! This is where I started my mushroom growing adventures and I am still using the monotub 1 year later. Everything you need to get started. And as always with MM, amazing service and fast delivery.”
We’re so happy to hear about your success with our Monotub, Kit! Knowing that our products have been a reliable part of your mushroom growing adventures for over a year is incredibly rewarding.
We appreciate your kind words about our service and delivery. Thanks for being a valued member of the Martian Mushrooms community!
Sincerely,
The Martian Mushrooms Team
It's wonderful to know that Martian Mushrooms is your go-to for substrate, Kit! Your praise for our product quality and customer service is truly appreciated.
We're proud to consistently meet your expectations and deliver on time. Thank you for your loyalty and for taking the time to leave such a great review!
Sincerely,
The Martian Mushrooms Team
“Update, 3rd time lucky on my new adventure. Took advice on board and after a few weeks in fruiting tent, pins are forming! Took a photo yesterday not best quality, which hopefully can upload but today even more pins appeared! Should have taken a photo! Thanks for advice and hope this helps any new growers like myself”
We’re thrilled to hear about your success, Chris! It's wonderful that our advice helped you achieve such positive results.
Seeing those pins must be so rewarding, and it's great that you're documenting your progress. Keep up the great work, and thank you for sharing your journey—it’s sure to encourage other new growers. Happy cultivating!
Sincerely,
The Martian Mushrooms Team
“Thankyou team for my lucky winning giveaway for April. My mushbag kit arrived 2 days after i got the email saying i won! Many thanks again to all at martian mushrooms for their help and generosity!”
That's fantastic news, Chris Reid! We're so happy to hear that your prize arrived promptly.
We at Martian Mushrooms are committed to supporting and appreciating our community, and it’s always a pleasure to hear when we’ve made a member’s day a bit brighter.
Thanks for participating, and happy growing!
Sincerely,
The Martian Mushrooms Team
“Really great and reliable. Item turns up super quick and instructions are clear. Fantastic results as well. Company actually making the world a better place, could not be happier with them!”
We're so glad to hear that your experience with us has been so positive and that everything from delivery to the final results has met your expectations!
At Martian Mushrooms, we strive to deliver excellence in every aspect of our service, and knowing we've played a part in making the world a little better is incredibly rewarding. Thank you for your enthusiastic support and satisfaction with our company!
Sincerely,
The Martian Mushrooms Team
“Amazing, responsive customer service. I had a small issue which was resolved quickly and more than adequately and exceeded my expectations. i would recommend Martian Mushrooms”
We're thrilled to hear that we were able to resolve your issue swiftly and surpass your expectations! At Martian Mushrooms, we strive to provide responsive and effective customer service because we know how important it is to our customers.
Your recommendation is greatly appreciated, and we look forward to continuing to exceed your expectations in the future!
Sincerely,
The Martian Mushrooms Team
“Martian's customer service is the best I've ever experienced! From a bad start where everything failed I got all the support I could dream of. New substrate and liquid spores when the previous failed. Dozens of emails with supportive and very detailed instructions and explanations. I am now doing my 6th flush - 6th! The quality is excellent and it's the cheapest grow-bag of them all! This has been such a positive experience.”
JV, your journey from a challenging start to now enjoying your 6th flush is exactly the kind of success story we love to hear at Martian Mushrooms!
We're thrilled that our support team could provide you with the guidance and resources needed to turn things around. Your recognition of our customer service and product quality means a lot to us. We're so glad you stuck with it and are now reaping the rewards.
Thanks for sharing your positive experience!
Sincerely,
The Martian Mushrooms Team
That's fantastic to hear, David! We're thrilled that your Lion's Mane cultivation is going well and that your subscription deliveries are right on schedule.
At Martian Mushrooms, we pride ourselves on ensuring our customers can count on us for quality and consistency. Your ongoing success and satisfaction are what motivate us every day.
Thanks for being such a loyal customer!
Sincerely,
The Martian Mushrooms Team
“Quick delivery and fantastic support. They were asking how my cultivation was going and i explained what i thought might be a problem and they've explained what ive did wrong. Kindly theyre sending out a replacement and are always there for advice and support. Going above and beyond, nice to see and makes you feel part of a community!”
That's wonderful to hear, Chris! Your experience really highlights what we aim for at Martian Mushrooms—excellent service and a supportive community atmosphere.
We're glad we could help you sort out the issue and that you're satisfied with the resolution. Remember, our team is always here to provide advice and support.
Thank you for sharing your positive experience and for being such an integral part of our community!
Sincerely,
The Martian Mushrooms Team
“Aside from supplying a top notch product, and I mean really great. I was/am a complete novice mycologist and am having great success with Martians products.
The greatest thing about Martian is the customer service. I cannot fathom how you send a message and within 24hrs get a reply. Not only do you get a reply but the advice and support offered is second to none. I mean Kaz must be working overtime to reach out to all the folk sending in their mycological quandries.
100% would recommend Martian Mushrooms. Thanks guys ❤️”
We're over the moon to hear your praises, Nic! Starting out in mycology can be daunting, so it's wonderful to know that our products and customer support have helped make your experience a great one.
We are delighted that our customer service has left a strong impression on you. We strive to provide prompt and helpful support, so we're thrilled to know that you have received timely replies and valuable advice.
Thank you once again for your trust and support. It's customers like you who fuel our passion for delivering the best products and service in the industry. If you ever have any further questions or need assistance, please don't hesitate to reach out to us.
Sincerely,
The Martian Mushrooms Team
Kyle, your review brought a smile to our faces! We're honored by your kind words and thrilled to hear you think so highly of Martian Mushrooms.
It's our passion to provide the best products and support to our community, and hearing feedback like yours motivates us even more.
Thank you for the incredible compliment and for choosing us. We're here to continue doing what we love, thanks to amazing customers like you!
Sincerely,
The Martian Mushrooms Team
“These guys are great. Their product is easy to use with step by step instructions. Their support service is the best I’ve come across for most any company I’ve used. I tried another mushie growing kit before Martian mushrooms. I might as well have bought a brick for £40.00. Kaz at Martian has taken me through every stage in detail and answered all my questions - even the silly sounding ones. The kit contains absolutely everything you will need and they have an excellent quality guarantee. If you wan to grow mushrooms, seriously, dont try anyone else.”
Hi Lee! Hearing such high praise for our product and support service is incredibly rewarding! It sounds our Customer Support has been fantastic in guiding you through your mushroom growing journey, ensuring even the simplest questions are answered thoroughly. We believe that no question is too small, especially when it comes to nurturing your success in growing mushrooms.
We're glad our grow kit met all your needs with its comprehensiveness and guarantee. Hearing that we've set a standard that surpasses your experiences with other companies is exactly what we aim for at Martian Mushrooms.
Thank you for putting your trust in Martian Mushrooms and for taking the time to share your experience. We're dedicated to continuing to provide the best possible products and support to our amazing community. If there's anything else you need or further questions you have, we're always here to help.
Happy growing, and here's to many successful harvests ahead!
Sincerely,
The Martian Mushrooms Team
