“Customer service is fantastic! Kaz helped me throughout, keeping me fully updated, always friendly, easy to understand and very helpful. I have not had this level of customer service in a long time. I feel like a valued customer. Martin Mushrooms have me now as a life time customer, I will not be going anywhere else for my mushroom needs 🙂”
Thank you, Leah, for your fantastic 5-star rating of Martian Mushrooms! We are grateful that you have experienced a level of customer service that exceeds your expectations and that you feel valued as a customer. We are delighted to have you on board and we look forward to serving you for all your mushroom needs in the future.
Thank you so much for your 5 star rating of Martian Mushrooms! We really appreciate you taking the time to rate us and provide such lovely feedback. We are glad to hear that you experienced our great customer service, and that we were able to offer you advice and solutions. Thank you again!
“The Martians site is easy to find what you're looking for and offers simple and easy to understand information but what really sets them aside is the customer service and advice when you need it. I had some questions on a failed grow and they got straight back to me with helpful advise and info. Highly recommended.”
Thank you so much for your 5 star rating of Martian Mushrooms, Chris! We really appreciate your loyalty and are so glad that you found what you were looking for with ease. We understand how important customer service and advice are and are glad that you got the help you needed when you needed it. We value your continued patronage and thank you for your kind words!
Thank you so much for the 5 star rating of Martian Mushrooms! We are so pleased to hear that our customer service as well as the quality of our items is up to your standards. We look forward to helping you out with all of your needs in the future!
“Amazing customer service + amazing products what more could you ever ask for. the guys at martian mushrooms are absolute fucking legends theyre customer support is amazing solving any issue i had and all the products are good definitely worth the price. i definitely will be a recurring customer”
Thank you so much for your 5 star rating, Daniel! We're so glad to hear you had a positive experience with our customer service, products, and prices! Your kind words mean so much to us at Martian Mushrooms, and we look forward to having you as a recurring customer.
Thank you so much for your five star rating, S! We absolutely appreciate your kind words about our products, quick shipment, and friendly customer service. We're so glad you recommend us!
“Brilliant customer service even sent a wee freebie which makes it all the better lol. Thanks guys hopefully my shrooms grow and make me even happier lol”
Thank you so much Jk for your 5 star rating! We are thrilled to hear that our customer service was brilliant and that you appreciated the freebie! We wish you the best of luck with your mushrooms and hope they make you even happier!
“First time success with a growbag - package arrived complete with everything needed, followed the instructions on the website and got four flushes. A miracle for someone like me who definitely doesn't have green fingers. Delivery was fine, came in appropriate packaging. Just bought another bag. The emails re orders etc all timely and reassuring.”
Thank you so much for the 5 star rating for Martian Mushrooms! It's great to hear that you had success in growing mushrooms and that the package had everything you needed, the instructions were helpful and you had timely and reassuring customer service. We really appreciate your support!
“Unbelievable delivery service and the staff are so very helpful. and I'll sure be making my purchases from here in the future. Cannot recommend this place so much .👍💪💪”
Thank you so much for your 5 star rating of Martian Mushrooms! We are so delighted to hear that you had an incredible experience with our delivery service and our staff. We are so glad to hear that you will be making your purchases from Martian Mushrooms in the future. We really appreciate your recommendation and support!
Thank you so much JohnG for your wonderful 5 star rating! We are delighted that you have enjoyed our products and friendly and helpful customer service. We really appreciate you taking the time to rate us and we are glad that you highly recommend us. Thank you!
“Have had a couple of products off Martian mushroom and found the service very friendly, delivery was fast (next day ). Overall very professional set up .”
Thank you for the fabulous 5-star rating, Barry! We're delighted to hear that you had a great experience with ordering products from Martian Mushrooms. We pride ourselves on offering fast delivery and friendly service, so we appreciate your kind words. Thanks again!
Thank you, Matthew, for your 5 star review of Martian Mushrooms! We are thrilled to hear that you appreciate our quality products and packaging, quick and efficient service, and helpful customer service. We are grateful for your kind words!
“I very rarely feel moved to write a review about a business - good or bad. But it would be remiss of me not to publicly acknowledge the truly exceptional level of customer relations demonstrated by Martian Mushrooms. As a first time grower, they have been on-hand whenever I need them for advice throughout the anxious growing process (shout out to Kaz, in particular). No question too small or trivial. Always on hand with friendly, expert advice and encouragement. Their all-in-one grow bags are of the highest quality too, and so easy to use for a novice. A 5 Star review for a 5 Star company.”
Thank you so much for your 5 star rating Stuart! We are so glad you were pleased with our level of customer service and the quality of our grow bags! It has been our pleasure to provide advice and support in the process of growing and we are delighted that you have had a positive experience. Thank you again for your kind words!
Thank you so much, Dan, for your 5 star rating of Martian Mushrooms! We greatly appreciate your positive feedback about our helpful customer service, amazing delivery time, and the product itself. Your kind words are very encouraging!
“I am a complete novice so totally out of my depth. Felt so awkward having to ask so many questions in order to learn. Every question I asked was answered promptly. All the advice given worked so can't fault the service and professionalism. Clearly passionate about their business. Definitely recommend. Thank you.”
“They provide great service and very quick response to my questions. I’ve recommended this company to a couple of friends already. I can recommend this company to anyone who wants to grow mushrooms at home.”
Thank you for your 5 star rating of Martian Mushrooms! It's very much appreciated! We're so delighted to know that you've had a great service experience with us, and doubly thankful that you've recommended us to your friends already. We really appreciate the warm words you've shared as well, and we'll definitely keep doing our best to make sure other people have a similarly great experience growing mushrooms at home!
“Customer service was awesome, price was very reasonable, delivery was very speedy, and also packaging was nice and professional, definitely a company that values it's customers.”
Thank you so much for the fantastic review, Nathan! We really appreciate the 5 star rating and the fantastic feedback! We are really pleased to hear that our customer service, just as our pricing and delivery, was able to meet your expectations. We strive to continually improve our customer service and value our customers, and we are glad that it shows through our service. Thank you again!
Thank you for your 5 star rating of Martian Mushrooms! We appreciate your kind words about our customer service, communication and quick delivery. We strive to ensure that every customer has a pleasant experience and we're glad we could meet your expectations. If you have any questions or concerns in the future please don't hesitate to contact us. Thanks again for your feedback!
Thank you so much for the wonderful 5-star rating of Martian Mushrooms! We really believe in providing high-quality products and superb service, and understand that fantastic customer service and speedy responses to questions make all the difference. We appreciate you taking the time to share your amazing experience and we look forward to being of assistance in the future!
“Used a few times over the last year and no complaints whatsoever, delivery is always super quick, any problems they sort out immediately, good products and easy to follow guides. Wouldn't consider any other store for mushroom supplies.”
Thank you, Jon, for your 5 star rating of Martian Mushrooms! We are so pleased to hear that you haven't had any complaints when ordering from us or using our products and guides! We strive to provide speedy delivery and top-notch customer service to make sure every experience is positive. Your support is greatly appreciated!
