“Quality products and always amazing service. Martian are also very accommodating when it comes to my shipping requirements. First class service as always. Buy with confidence”
Thank you for your kind words! We're thrilled to hear that you find our products of high quality and appreciate the amazing service. Accommodating our customers' shipping requirements is important for us, and we're glad to know that you've had a positive experience with us.
Your confidence means a lot, and we look forward to continuing to provide you with first-class service. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Sincerely,
The Martian Mushrooms Team
Dear Neil,
Thank you for your concise and positive feedback! We're delighted to hear that you consider us a top company. Customer satisfaction is our priority, and we look forward to continuing to meet your expectations.
If you ever have more comments or if there's anything else we can do for you, please feel free to reach out.
Sincerely,
The Martian Mushrooms Team
“I am delighted with Martian's products and service. The orders arrive very quickly and I love the gifts that are always included with every order. Of all the products I've tried, I'd go for the monotub. It's simple to use and clean, but very effective. For just a little more effort compared to the Mushbag, you get a lot more mushrooms, and it's so rewarding to see them grow! I harvested more than 500 g in the first flush, and now, a few days later, new mushrooms are already growing. They are of excellent quality.”
Dear Miriam,
We're absolutely thrilled to hear about your positive experience with our products and services! Thank you for sharing your satisfaction.
It's great to know that you've found the MonoTub to be a standout product, providing simplicity, cleanliness, and impressive yields. We aim to offer rewarding and effective products, and your harvest of over 500g in the first flush is truly exciting!
Your support means a lot to us. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Sincerely,
The Martian Mushrooms Team
“Things I like about Martian Mushrooms:
1. They have a good selection of products at reasonable prices.
2. The products I have ordered have all arrived promptly, are well packaged and of good quality.
3. All the spores I have purchased have grown well.
4. They have lots of regular offers and free gifts.
5. They have lots of guides and advice on how to grow mushrooms including a 'chat with a mycologist' function.
6. Shipping is free on all items
7. The website is well designed and easy to navigate.
Things I'd like to see
1. Self-adhesive filters of various sizes and self-adhesive injection ports on sale. The self healing injection ports combined with the gasket maker can be fiddly and time consuming when using them on jar lids. Drilling a couple of small holes and then sticking on self adhesive filters and injection ports is much easier and cleaner to do.”
Dear Alexander,
Thank you for your detailed and thoughtful feedback! We greatly appreciate your positive comments and the constructive suggestions you've provided.
We're thrilled to hear that you appreciate our product selection, reasonable prices, and prompt, well-packaged delivery. It's fantastic to know that your mushrooms have grown well and that you've found value in our regular offers and gifts.
We also appreciate your suggestions for improvement. Your feedback about self-adhesive filters and injection ports is valuable, and we'll certainly consider this as we strive to enhance our product offerings.
We're grateful for your support and look forward to continuing to serve you. If you ever have more suggestions or if there's anything else we can assist you with, please feel free to reach out.
Sincerely,
The Martian Mushrooms Team
“Highly recommended company! Always great products, excellent customer service and different deals/ discounts. I'll definitely be back to order again soon!”
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you find our products great and our customer service excellent. It's always our goal to provide top-notch service and quality products to our customers.
We appreciate your recommendation and look forward to serving you again soon. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to reach out.
Sincerely,
The Martian Mushrooms Team
Dear Pawel,
We appreciate your positive feedback! We're glad to hear that you found our products to be nice and reasonably priced. Providing value to our customers is important to us, and we're delighted that you had a positive experience.
If you ever have more comments or if there's anything else we can assist you with, please feel free to reach out.
Sincerely,
The Martian Mushrooms Team
“Amazing customer service, wonderful products, best coffee ever, gives clarity, feel good factor and no nasty come down unlike other coffees, health benefits unreal. Thanks again”
Dear Selina,
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service and products. It's fantastic to know that our Magic Brew provides not only a wonderful taste but also a clarity and feel-good factor without the usual nasty come down.
We're dedicated to delivering high-quality products with health benefits, and we're delighted that you appreciate them. If you ever have more feedback or if there's anything else we can assist you with, please feel free to let us know.
Sincerely,
The Martian Mushrooms Team
We're thrilled to hear that you had a quick and easy experience with us! It's always a pleasure to bring a smile to our customers' faces, and we're glad you enjoyed the free stickers. If you ever have more feedback or questions, feel free to reach out.
Sincerely,
The Martian Mushrooms Team
“NO LIFETIME GUARANTEE. False advertising.
I have been incubating the all in one mushbags in a temperature controlled incubator, in perfect conditions, for over a month now, without ANY growth (wet spot issue). I was in contact with Kaz for advice during that period, and he re-assured me that if I have no growth, I am covered by the "Lifetime Guarantee". I have followed all of their instructions to the T.
A month has passed without any growth, so I contacted Kaz to ask for replacement bags as per the guarantee. And that's when the excuses started.
After several email exchanges, I did not get any closer to having those bags replaced, instead they are now blaming the spore supplier, who in fact is a reliable supplier, recommended by my friend, who had successfully grown mushrooms, albeit he does not use martian mushbags and instead prepares his own substrate.”
“Quick delivery and cute packaging (love the stickers!). Just inoculated some grain with their liquid culture so fingers crossed but very pleased with the product so far! :)”
Dear Joni,
We're excited to hear that you received your order quickly and enjoyed the cute packaging, including the stickers! We appreciate your positive feedback on our products. Fingers crossed for a successful grow —we're confident you'll have great results. If you ever need assistance or have more feedback to share, don't hesitate to reach out. Happy cultivating!
Sincerely,
The Martian Mushrooms Team
Thank you so much for sharing your positive experience with us! We're thrilled to hear that your first order was a success. Fast delivery and user-friendly directions are top priorities for us, and we're delighted that you found them to your satisfaction. We look forward to serving you again, and if you ever have any questions or feedback, feel free to reach out.
Sincerely,
The Martian Mushrooms Team
Thank you so much for your kind words, Chris! We're thrilled to hear that you had a great experience with our service and that your order arrived so quickly. We look forward to serving you again in the future.
Sincerely,
The Martian Mushrooms Team
Thank you so much for your 5 star rating of Martian Mushrooms! We are so glad to hear that you have been using our services for around a year with no problems—it means a lot to us that you have been a loyal customer. Your feedback is very much appreciated. Thank you!
Sincerely,
The Martian Mushrooms Team
Thank you so much for your kind words and the 5-star review! We're delighted to hear that you found our products and customer service helpful. Your recommendation means a lot to us, and we're always here to assist you with any future needs. Thanks again for choosing us!
Sincerely,
The Martian Mushrooms Team
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with our products and customer service. We look forward to serving you again in the future. Enjoy your mushrooms!
Sincerely,
The Martian Mushrooms Team
“I cannot praise this company enough. Products are fantastic and the guys are more than happy to help with any queries in a patient and informative manner every step of the way.
More importantly they are instrumental in changing my health and outlook for the better( and many others I'm sure!) In doing so making the world a better a place.
Keep doing what you do you lovely martians x”
Thank you so much for your kind words and the 5-star review, Adam! We're thrilled to hear about the positive impact our products and support have had on your health and outlook. We're dedicated to making a difference, and it's wonderful to know that we've been able to contribute to a better world. 😊 We'll definitely keep doing what we do and look forward to serving you in the future. Stay healthy and happy!
Sincerely,
The Martian Mushrooms Team
Thank you so much, Kyle, for your 5-star rating of Martian Mushrooms! We really appreciate your kind words about both our products and our team. We strive to offer excellent products and support, and we're so glad to hear that you've found this to be the case. Thank you again for your support!
Sincerely,
The Martian Mushrooms Team
Thank you, Paul, for your amazing 5 star rating of Martian Mushrooms! We truly appreciate your kind words and are glad that you keep coming back as a loyal customer. We strive to provide quality products and customer service, so thank you for recognizing those efforts!
Sincerely,
The Martian Mushrooms Team
“My order from Martian Mushrooms was delivered within 2 days. Great service and excellent product with follow ups and tips. I would highly recommend Martian Mushrooms to anyone interested in growing lovely mushrooms”
Thank you so much for the kind words and 5-star review, Peter! We're thrilled to hear that your order arrived quickly and that you're enjoying our products and tips. Your recommendation means a lot to us, and we're here to support your mushroom-growing journey every step of the way. Happy growing!
Sincerely,
The Martian Mushrooms Team
Thank you for your 5 star review of Martian Mushrooms. We are delighted to hear that you are very happy with our service and that you will be returning for future purchases. We always strive to provide excellent service and we're glad that we could exceed your expectations! Thank you again for your kind words!
Sincerely,
The Martian Mushrooms Team
