“Problems returning one item, no response to email. Unable to contact customer service to get help. Tried phoning (no customer service help via phone available, not able to chat on line. It has been most frustrating and disapointing which is a shame because I would have ordered from them again. Still waiting to hear.”
“Fabulous dresses. It u fortunately the style and fit was wrong for me. Spoke online to Martildo who kindly sent me a returns slip for a refund. This was done without any fuss and they were really helpful. Will definitely be ordering from them again.”
“I was a little worried about the quality of the product when I made the purchase, but when received was quite impressed with all but one of the item which has some stitching faults so because I was happy with the three other purchases I decided it was not worth the hassle to mail it back.”
“Ordering was easy delivery arrived very quick and the dress fitted perfectly, can't complain about the service, if I could I would give you 10 out of 10.”
“Dress came very quickly. ....... lovely dress but had to send back due to the cross over on bust did not fit well and showed off most of wot I have which is not a lot”
“The dress I bought fit perfect.the material was good.think the making up is poor ie:the stitching is to big for the fabric the seams will not last long.”
“Looks much better than it actually is. The material is really cheap. The return instructions say to print off a label, but this isn't possible. I have contacted Martildo but they haven't responded, even though it's been over 24 hours. I will be returning it, just hope that I can get a refund.”
“I must say delivery was very quick. However, the dress wasn't a very good fit on me - the top was OK but the lower part of the dress from the high waist was too big. I returned it the next day but I still haven't had an email or any confirmation of a refund.”
