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Massage Chair Planet Reviews

4.8 Rating 200 Reviews
94 %
of reviewers recommend Massage Chair Planet
4.8
Based on 200 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour

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Massage Chair Planet 5 star review on 5th April 2022
Ning Zhou
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 5th January 2021
Simon Jan
4
Anonymous
Anonymous  // 01/01/2019
I have two words. Incredible service. It seems like service is no longer a priority anymore in business but Massage Chair Planet hasn't heard that. Not only did I get the best price they went above and beyond to answer my questions, offer advice and support me through the process of delivery. I look forward to working with them again!
Helpful Report
Posted 3 years ago
Ordered the chair on October 26th. The chair was shipped in mid November to their white glove delivery provider. Not getting the chair until December 16th (hopefully). It's been sitting in a warehouse for a month. I called them to check and see why this was the case, the CSR said she would follow up but she never got back to me.
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Posted 3 years ago
The lower leg massagers/airbags are not as good as they could/should be. The bluetooth speakers only stay connected for about 10 seconds and then sound goes away. Their is a lot of variety of preprogrammed massages.
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Posted 3 years ago
I love it and very enjoy it thank you so much
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Posted 3 years ago
Ordered our chair online, and received excellent service. Chair delivered promptly, white glove service, and all our questions were answered. Thank you!
Helpful Report
Posted 3 years ago
Great price, honest and transparent, great white glove delivery from 3 men who actually worked for daiwa and knew everything about the unit, tested everything and 1 year later stilloving the chair!
Helpful Report
Posted 3 years ago
We placed a phone order after reading the very many positive reviews. We dealt with Tanner, and our experience was seamless. I would highly recommend using the company if you know what you want, and I presume that they could be very helpful in person as well.
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Posted 3 years ago
Tanner was so awesome.. Great experience! Saved time and money plus added benefit of 90 day in home trial period
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Posted 3 years ago
It’s great love my chair so much
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Posted 3 years ago
it was a simple and easy transaction, flexible payment plans
Helpful Report
Posted 3 years ago
Accommodating and quick service
Helpful Report
Posted 3 years ago
Visited their display warehouse and had great service by all their staff. Very helpful ane selected a great chair. Good people to work with.
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Posted 3 years ago
First of all, the chair is fabulous. Second, whenever I had questions, someone was always there to answer them. Last, I do and Will highly recommend your company.
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Posted 3 years ago
This is the second Dreamwave massage chair I have bought. It is everything I expected it to be. Thank you.
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Posted 3 years ago
They did a good job from sales to delivery and follow up
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Posted 3 years ago
Tanner was very super helpful in assisting me finding the best massage chair for me
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Posted 3 years ago
The customer service is top notch. They go above and beyond to make sure your experience is well remembered. Tanner provided the knowledge we needed to make our purchase. Kelly made sure to get our chair delivered asap. Would highly recommend. 5star plus..
Helpful Report
Posted 3 years ago
Bad customer service. In stead of helping and cooperating just say that they can cancel the order at anytime with many fees.
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Posted 3 years ago
I am pleased with my chair yet feel I really don’t understand how to fully use it to it’s fullest capacity. I have a Jin 2.0” Would very much like Luis to call me & walk me thru the process of using the remote, at his convenience. I know there is a time difference, I’m in Florida. 3:00 my time would be fantastic My phone number is 386 290 0177 , should he call to set a time. Kelly is the wonderful lady at the store that has been very nice to talk to. Thank you
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Posted 3 years ago
Reliable, service oriented and great problem solvers!
Helpful Report
Posted 3 years ago
Massage Chair Planet is rated 4.8 based on 200 reviews