“Very pleasant experience. I had issues somewhere between my computer and their servers uploading documents to start my account. All I needed to do was to contact customer service and was helped within 30 seconds. The gentleman who was helping me told me I could just sent him the files right on the chat and he installed them into my account. Best customer service I have ever experienced!! Thank you Masscoinex!”
“Dealt with George from customer service. He helped me through the deposit process and was very patient with a first time user. Highly recommend this site.”
“Awesome!
Highly recommend Masscoinex. Special mention thanks to Ron Lenvick for high customer service, customer support, his great patience & clarity. Above all, his honesty in guiding me on the sign up to my first transaction. Its just awesome more power to you & the customer team!”
“Truth must be said about Masscoinex chat support, for me it's the quickest, issues-resolving and compassionate support I have ever encountered. In fact, it is the best I've seen so far. The support were willing and ready to assist, and very polite. I had written on trust pilot earlier about Masscoinex about how I felt lost on their website, but their reply, beyond being professionally composed, you simply can't find a fault with it.
If there was more stars, I'd give it all.”
“Once Margaret connects to the chat , she explains all the statements in details and professionally , on the other hand , she is so friendly , thank you more time Margaret ,you are GREAT !”
“Once Margaret connects to my chat , she is so helpful and informing me so well about everything I need and going to step by step on all the statements so professionally , on the other she is so friendly . Thank you one more time Margaret for helping me very quickly.You are GREAT !”
“Magnificent company. Their customer support is amazingly awesome very fast and instantaneous resolution. Thank you, Gerard.
Masscoinex, has the most user-friendly platform for buying cryptocurrencies. It's so easy and has a lightning fast order delivery. I am totally impressed.”