Masterclip Animal Clippers Reviews

Name: Masterclip Animal Clippers
Address: Tugby Orchards, Wood Lane, Tugby, Leicestershire
Rating: 4.88

4.9 Rating 1,392 Reviews

97 %

of reviewers recommend Masterclip Animal Clippers

About Masterclip Animal Clippers:

Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty.

Visit Website

Phone:

01162796900

Email:

ben@masterclip.co.uk

Location:

Tugby Orchards,
Wood Lane,
Tugby
Leicestershire
LE7 9WE

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Masterclip Animal Clippers 5 star review on 15th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very good”

Helpful Report

Posted 4 months ago

Hi Carol, Customer service is very important to us and we would really like to understand what problems you have encountered and what we can do to help. If you haven't received an item or are dissatisfied with an item that you have received please get in touch. We don't want to leave you with an item that isn't working well for you. Kind regards Jo

Posted 4 months ago

“The clippers clip well only thing what iam worried about that the blade heats up quick is this normal ?”

Helpful Report

Posted 4 months ago

Hi Paula, The blades will produce some heat due to the friction of the metal comb and cutter running together at speed and the higher the ambient temperature the hotter the blades will feel. We recommend oiling the blade with clipper oil or the andis 5 in 1 coolant spray every 3 to 4 minutes whilst you clip and this lubrication should reduce any heat produced. We are here to help so If you are concerned that there is a problem with the clippers please do get in touch with us directly and we will do what we can to solve any problems. Kind regards Jo

Posted 4 months ago

“I have had so many clippers for my dogs and didn’t want to spend a lot of money but I have got so fed up of having the cheaper clippers they work well first time but then that’s it they are no good and just seam to pull at the fur so I thought I would try these and my goodness am I impressed they cut so well it’s so easy to clip them now they look amazing they are so easy to take apart and clean and oil after every use I have no complaints highly recommend now it’s a joy to clip them not a chore brilliant very happy”

Helpful Report

Posted 4 months ago

Thank you so much Emma for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with your new clippers and that you are getting on well clipping your dog, it sounds like you doing a great job. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie

Posted 4 months ago

“Doesn’t work”

Helpful Report

Posted 4 months ago

Hi Kate I am sorry to see that the ex demo blade you purchased does not work. I will arrange to get it back here and I can either refund you or swap it for a brand new one at no extra charge to. We never leave people stranded with items that do not work and I am so sorry this has happened. Kind Regards Susie

Posted 4 months ago

Hi Kate I have emailed you a FOC returns label. Kind Regards Susie

Posted 4 months ago

“Amazing stuff. Thank you”

Helpful Report

Posted 4 months ago

Thank you so much Edyta for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with your new purchase from Masterclip. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie

Posted 4 months ago

“Well looked after, had a problem with the clipper and sent them in for a repair and it was sorted quickly and sent back to me without any delay. Very helpful to be able to talk to a person. Job well done. The clipper's bought in 2018 so have worked well clipping Standard Poodles.”

Helpful Report

Posted 4 months ago

Thank you so much Edna for taking the time to leave us a 5 star company review. I am so pleased to hear that your clippers are 6 years old and still going strong! we are always here to help if a problem does arise. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie

Posted 4 months ago

“Top quality”

Helpful Report

Posted 4 months ago

Thank you so much Stephen for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with our customer service and your new purchase. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie

Posted 4 months ago

“Very good clipper wish got them soon, I’ve been cutting my dogs with scissors as no clipper go through them as this clipper is amazing goes through knots and all type hair must get”

Helpful Report

Posted 4 months ago

Thank you so much Zohra for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with your new clippers and that they are working well for you. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie

Posted 4 months ago

“Customer service was excellent as they they accidentally sent me the wrong order but was quickly rectified with it arriving the next day. Used the clippers for the first time today and I’m impressed how much quieter they are and didn’t clog up like my old ones.”

Helpful Report

Posted 4 months ago

Thank you so much June for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with our customer service and your new clippers. Sorry about the mistake, these things occasionally happen! Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie

Posted 4 months ago

“Excellent had a thought in my clipper rang up that day and by the next working day, have a replacement unit very happy”

Helpful Report

Posted 4 months ago

Thank you so much Barry for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with our customer service and your replacement item. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 4 months ago

“I have bought a few products now from Masterclip and I can't fault the speed of delivery, the products and customer service”

Helpful Report

Posted 4 months ago

Thank you so much Lesley for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with your new purchase, fast delivery and our customer service. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 4 months ago

“Very disappointed with these clippers, would return if I hadn't tried them. A waste of £179.00.”

Helpful Report

Posted 4 months ago

Hi Gill, I am very sorry to hear that you are disappointed with the MD Roamer Cordless Dog Clipper with comb guides. On a clean, well brushed coat that is free of knots and tangles it should just glide through the hair so it sound like there is a problem somewhere. We don't want to leave you with a clipper that isn't working well for you so will contact you directly to discuss a replacement or refund. Kind regards Jo

Posted 4 months ago

“Ouststanding service very willing to help very prompt delivery service good products”

Masterclip Animal Clippers 5 star review on 19th June 2024

Helpful Report

Posted 4 months ago

Thank you so much Kevin for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with our products and customer service. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie

Posted 4 months ago

“First time grooming our Cockapoo and these clippers are amazing !”

Helpful Report

Posted 4 months ago

Thank you so much Beverley for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with your new clippers and that you are getting on well clipping your Cockapoo. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie

Posted 4 months ago

“Fantastic service and fast delivery.well done masterclip!!”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with your new purchase, fast delivery and our customer service. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie

Posted 4 months ago

“Excellent clippers, very sturdy and precise, extremely good customer service, very happy to recommend”

Helpful Report

Posted 5 months ago

Thank you so much Christine for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with your new clippers and our customer service. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 5 months ago

“It says for old english sheepdog, but they don't go through his hair very well at all”

Helpful Report

Posted 5 months ago

Hi Tracey, I'm disappointed to hear that the clipper you bought for your old english sheepdog isn't performing very well. It should just glide through a clean well brushed coat without any problems. It sounds like there is a fault somewhere I will contact you directly to see what needs to be done to rectify it. Kind regards Jo

Posted 5 months ago

“Very pleased with my clippers and didn't wait long would recommend buying from you again”

Helpful Report

Posted 5 months ago

Thank you so much Kathleen for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with your clippers. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 5 months ago

“Very good service fast delivery”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with our service and delivery. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo W

Posted 5 months ago

“Excellent piece of kit - fit for purpose .”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to leave us a 5 star company review. I am so pleased to hear that you are happy with your Masterclip clippers. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo W

Posted 5 months ago

Masterclip Animal Clippers is rated 4.9 based on 1,392 reviews