“
I bought a set of clipper combs for my dog trimmers unfortunately they were too big & didn’t fit, I rang up & explained this & the lady advised which to buy & I got a full refund on the others. Postage was very fast too, great service more than happy, thank you.
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posted 5 months ago
- Lesley Molyneux
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Although the clippers were great for small areas they weren’t able tackle my sprocket spaniel’s thick coat. I returned the clippers and got a full refund. The customer service advisor recommended an alternative set.
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posted 8 months ago
- Debbie Bailey
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Can't fault the company, ordered in the morning, and was here next day. Unfortunately, I had to return the clippers as was buying them for a farmer friend, but found out they had already bought a set of masterclip clippers. Returning them was easy and quick, and had my refund in 2 days
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posted 1 year ago
- Mr Powell
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The product was not what I thought it was although good quality and value and I was given a full refund.
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posted 1 year ago
- D Howard
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Thank you very much for all your help and support,Please thank your team as well I’m very impressed with the service I have received so far.I will be sending back the clippers and blades for refund. Kind regards
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posted 1 year ago
- Jane Frith
“
The purchase was straightforward and the parcel was received in good condition. The customer service of this company is exceptional. The clippers I purchased were not suitable for my dog, I have now returned the clippers and received an instant refund. I could not recommend them highly enough. Thank you Masterclip
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posted 1 year ago
- Lesley Farrell
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I found the company very helpful, even when they had to help with the refund outstanding help
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posted 1 year ago
- Miss Karen Gunner
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I had a problem fitting a blade on my clippers, they sent me a prepaid label and an immediate refund. Couldn’t wish for better service, thank you
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posted 2 years ago
- Dianne Brown
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She assured me I would get a full refund if any problems.
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posted 2 years ago
- Julie