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Matalan Reviews

3.6 Rating 1,867 Reviews
65 %
of reviewers recommend Matalan
3.6
Based on 1,867 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Matalan 1 star review on 19th October 2022
Zdenka Heric
Matalan 1 star review on 19th October 2022
Zdenka Heric
Matalan 2 star review on 3rd November 2021
Alyson
Matalan 1 star review on 18th June 2021
Terri Hills
Matalan 1 star review on 9th June 2021
Linda Wills
Matalan 1 star review on 29th April 2021
Gareth
Matalan 1 star review on 29th April 2021
Gareth
25
Anonymous
Anonymous  // 01/01/2019
The delivery man couldn't find my house, but called me for directions and delivered on time. Products were really well-packaged and arrived in immaculate condition.
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Posted 9 years ago
Hadn't heard of Matalan before, but found they stocked everything I needed for my new cloakroom at good prices. Ordered on Tuesday, products arrived on the Thursday. Can't fault the service or products.
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Posted 9 years ago
Certainly value for money and although my delivery driver turned up at the wrong address he called my mobile and found us thirty minutes later. Will definitely use them again.
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Posted 9 years ago
First class delivery time, packaging excellent, product superb.
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Posted 9 years ago
Great service. Thank yo
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Posted 9 years ago
Easy to use site, with a good wide range of products. Everything delivered within 4 days and in perfect condition when they arrived. Thanks!
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Posted 9 years ago
Excellent from start to finish that's all I can say thanks
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Posted 9 years ago
Matalan is rated 3.6 based on 1,867 reviews