Matalan Reviews

Name: Matalan
Rating: 3.59

3.6 Rating 1,867 Reviews

65 %

of reviewers recommend Matalan

3.6

Based on 1,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Matalan made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Matalan 1 star review on 19th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered 2 storm lanterns lamps, they arrived very quickly and are lovely.”

Helpful Report

Posted 7 years ago

“Lovely, on trend light. Bought for decorating teenage room as a finishing touch to a monochrome palette, perfect.”

Helpful Report

Posted 7 years ago

“I ordered a Grace Chair in beige , for a corner of the bedroom.It was very easy to order and delivery was 15 - 17 days. It arrived in 7, delivered by a very helpful delivery man.The legs were stored under the seat, and can be fitted easily. Chair is very comfortable and fits corner beautifully.Very pleased with both chair and service I received.”

Helpful Report

Posted 7 years ago

“Very pleased with the chair. Just big enough for my needs and comfy to sit on! The colour and quality of the materials used in the making of the chair seem to be of good quality. As regards the delivery of the goods - everything went to plan and arrived when stated and dead on time.”

Helpful Report

Posted 7 years ago

“Very satisfied with product, service, price and delivery”

Helpful Report

Posted 7 years ago

“Nice clothes but could be a bit more fashionable”

Helpful Report

Posted 7 years ago

“Brilliant price and very nice !”

Helpful Report

Posted 7 years ago

“Loft style chest of drawers - Good quality item for the price paid, easy to assemble and seems sturdy. Modern contemporary design.”

Helpful Report

Posted 7 years ago

“The shelving unit I ordered was nice but it was hard to tell from the description if the veneer was real wood or just laminate and turned out to be laminate as it was described as wood. but it's still very nice.”

Helpful Report

Posted 7 years ago

“Unfortunately i ordered samples for venetian blinds and now i cannot get hold of a new blind”

Helpful Report

Posted 7 years ago

“A large variety of products at great value prices.”

Helpful Report

Posted 7 years ago

“Ordered from Matalan direct, parcel arrived, no invoice or delivery note, so no way of knowing how to return!!! Product poorly made and unusable due to that”

Helpful Report

Posted 7 years ago

“Good online experience. Nice product & quick delivery”

Helpful Report

Posted 7 years ago

“I ordered a number of item: leggings; t-shirts; faux leather jacket and boots. Each item was quality and excellent value for money. Each article of clothing was true to size and did not shrink after a couple of washes.”

Helpful Report

Posted 7 years ago

“Very pleased with the lantern/lamp. On offer for £20. Delivery very prompt. Would definitely order from Matalan again.”

Helpful Report

Posted 7 years ago

“Very satisfied, I love my bed!!”

Helpful Report

Posted 7 years ago

“I received an email with an offer of a half price lamp, it's beautiful! More of these emails please!”

Helpful Report

Posted 7 years ago

“Very happy with quality of tap. Yet to assemble with sink but instructions look good too.. good service and delivery. Thank you”

Helpful Report

Posted 7 years ago

“Very poor quality when put together. Very light and flimsy. The leg on one of the chairs is also uneven. Also there is a gap in one of table legs. Very disappointed. This table and chairs where fixed together step by step from instructions and the finished results are dissapointing to say the least.”

Matalan 2 star review on 9th February 2017

Helpful Report

Posted 7 years ago

“Straightforward shopping with a good selection of products. Efficient delivery.”

Helpful Report

Posted 7 years ago

Matalan is rated 3.6 based on 1,867 reviews