Matalan Reviews

Name: Matalan
Rating: 3.59

3.6 Rating 1,867 Reviews

65 %

of reviewers recommend Matalan

3.6

Based on 1,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Matalan 1 star review on 19th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The girl serving in Aberdeen matalan yesterday was fantastic! So cheery even when she was stuck inside on thw hottest day off the year! Gladys 10 out of 10”

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Posted 7 years ago

“I bought shoes for my son and swim shorts for my other half, very happy with both.”

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Posted 7 years ago

“Very easy to order on-line and use the Pick up in Store instead of paying for delivery”

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Posted 7 years ago

“Great shop, lots of bargains and cheap”

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Posted 7 years ago

“Fab chair on a funky rug!”

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Posted 7 years ago

“by selling reasonably priced items. But unhappy with the level of cashiers and very very slow service.”

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Posted 7 years ago

“Very good delivery. Lots of choice. Really good prices.”

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Posted 7 years ago

“Order goods online and all items were shipped correctly and also sizes were as stated online”

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Posted 7 years ago

“Good quality, and hidden storage is great for clutter.”

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Posted 7 years ago

“Excellent service easy to order and good communication! Product is better than imagined very happy and a very good price too xx”

Matalan 5 star review on 20th April 2017

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Posted 7 years ago

“Quick and easy to order, c”

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Posted 7 years ago

“Very pleased indeed with our new table. It was easy to fit together and of better quality and finish than expected.”

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Posted 7 years ago

“Fast delivery and delivered on time. Well packed.”

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Posted 7 years ago

“delivered on time and in good order”

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Posted 7 years ago

“Excellent service, fast delivery and the quality of the product is really good.”

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Posted 7 years ago

“Excellent service and goods”

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Posted 7 years ago

“I would certainly recommend you to others. The service and delivery, packing,etc was A1!”

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Posted 7 years ago

“they delivered my order very quickly”

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Posted 7 years ago

“Good quality product”

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Posted 7 years ago

“Had a problem with one set of curtains and they sorted the problem out without any fuss”

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Posted 7 years ago

Matalan is rated 3.6 based on 1,867 reviews