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Then no news of my delivery…… I was told to wait.
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posted 8 months ago
- Anonymous
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This has been driven by the extremely poor customer service which has become the norm, the increase in delivery fees and the fact you now have to pay for returns.
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posted 9 months ago
- Jimmy
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There were missing items in the delivery parcel and throughout about one and half month of contacting with the customer service team.
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posted 2 years ago
- Emma
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So the money for the delivery of the defective bag was not returned to me, I also paid more than 100 pounds for customs and still deducted the money for the delivery back.
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posted 3 years ago
- Anna
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After almost 3, I managed to speak to a manager who came up with sonething completely new that trainers sent to me were the correct so i need to have the same trainers as for them someone during transit of my delivery sealed my order so it's not there responsibility and I need to keep the wrong trainer.
”
posted 4 years ago
- ali zaidi
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Slow delivery and bad customer service. I have emailed twice to their customer service and no one replies even though I'm a loyalty customer and spending reasonable amount of money every season. I think I might want to order from somewhere else next time. I feel they just don't care.
”
posted 5 years ago
- Anonymous