“Was super excited to find your products. Initially found them on the Chemist Warehouse website...but frustrated that the product I wanted was only available for online purchases. I prefer buying things in person and in a store. On doing more research, I then realised that Chemist Warehouse did not stock the full range of products...and definitely not the entire range of products I was looking for. That made me decide to purchase direct from your website. Annoyed that the product I wanted was more expensive on your website to that of Chemist Warehouse. Would have thought buying direct would mean that it would be best price...my mistake. Its not like they even stock the product in store. Since I decided to buy direct I looked at what else you had and ended up changing what I had wanted to purchase. Happy with what I ended up getting.
Also understand that we are in strange times at the moment, and that there are delays with deliveries etc. But it took much longer for my order to arrive compared to what I had been expecting. It didn't help that the couriers you deal with don't update their tracking info. I could only see when the order was dispatched...but had no idea where it was at any point. Had emailed you guys direct to see if you could do a tracking on it, and was able to get a response very quickly. That was super helpful. But the courier company was not the best for updates.”
“Delivery was exceptionally quick even when I ordered from interstate and around Christmas time! Although I have not used them yet I’m excited to try after great review from friends!”
“I prefer the older style. They didn’t come off. The new ones don’t seem to stay on as well. The lid is a good idea but it does make baby pull off the spout easier”
“Item still lost in with delivery company. Ordered on 20th, item received with company "sendle" on the 23rd, sender advised to be delivered between 1st and 7th dec... item still not received. Disappointed as ordered product for a holiday that i will not have products for.. delivery company are investigating. Not a great start to my first time shopping with Cherub Baby unfortunately. Gave 3 stars as item was posted within 3 days of order being placed.”
“Wow! My order arrived in record time (especially considering it is Christmas) and was also beautifully wrapped. Thanks Cherubbaby I will be purchasing from you again soon.”
“Cherub Babys customer service is beyond exceptional! Id had a few technical issues with my online order, and they assisted me through it to ensure I received everything I'd ordered. Products themselves are A+. Looking forward to ordering more from these guys in the future”
“Super quick delivery and good, solid products. We purchased our pack 6 weeks before our first Bub comes along so I can’t speak to how they perform just yet, but I washed them all and they feel very sturdy and strong and I’m very happy knowing I won’t be pumping millions of micro plastic particles into my child each time we feed them. Only a month to go and I’m looking forward to putting them to the test with the little one!”
“I ordered the beginning pack for my daughter. It is a great present for someone who doesnt want plastic bottles. My daughter loved the yellow and felt that even though the bottles were glass they were light .? The packaging was amazing. Thankyou I will be ordering more when the baby is born.”
“Excellent quality water bottles for my 18 month old. I can monitor how much water he is drinking, ensure the glass bottles are clean (can’t see when using stainless steel) and rest assured he is not being exposed to all of the nasty chemicals in plastic. The silicone straw has a weight at the bottom to ensure ease of sucking the liquid. My toddler constantly asks for a drink now, it is great!!”
“Loved the glass components , just wish the straw was better quality.
I ordered the straw cup with extra straw tops. I wanted to use this to transition from my toddlers nightly bottle to the straw, but the external straw is not great quality. All 3 straw tops looked like they had been chewed, and one looks like it has been heated in one area looks a bit roughed up.
The silicon sleeve has a very strong smell when you first open it, but it does go away. Be good if there was an option without the valve.”
“I loved the idea of a natural bottle with no plastic or nasties touching the milk I worked hard making for her. The temperature gauge is accurate and was a huge help in the beginning. I was worried that as she got older and wanted to start holding herself that they would drop on her face with added weight if milk inside. I only used the small ones for this reason but it was fine, they are shaped to help her hold them and balance weight when tipped up. I loved these they were my favourite but we're expensive.”
