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Mattress Disposal Plus Reviews

4.8 Rating 3,365 Reviews
93 %
of reviewers recommend Mattress Disposal Plus
4.8
Based on 3,365 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Kind and friendly/excellent service
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Posted 5 years ago
Came within time frame.
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Posted 5 years ago
Excellent job and great communication. Would definitely recommend them.
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Posted 5 years ago
I had excellent service.
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Posted 5 years ago
Great staff that were professional and friendly. They did a great job. We are so thankful for this service!
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Posted 5 years ago
Very fast and professional
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Posted 5 years ago
On time, friendly and responsive to my needs. I will recommend this service to friends with no misgivings. Thanks
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Posted 5 years ago
I had a great experience using Mattress Disposal Plus to remove a queen mattress and box spring. Reasonable price, timely pickup, no hassles. I paid online, scheduled an 8 am-12 pm pickup window, and placed my items outside by the garage ($5 discount!). I received an email when they were on the way and my items were picked up by 9:00 am. Great job!
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Posted 5 years ago
They picked it up on time, without squabbling (Our trash company said I had to wrap it in plastic before they took it. But that was not necessary with this service)
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Posted 5 years ago
Got rid of my mattresses. Might use again.
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Posted 5 years ago
Everyone was very helpful. The contractor truck broke down and I had to reschedule but the sales people were very helpful.
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Posted 5 years ago
Communications were great. I knew exactly when they would arrive. The two gentlemen that came were both lovely, careful listeners and very respectful of my home as they determined the best way to remove the couch. They arrived ready to work and had the couch and desk out of the house in about 10 minutes. I would recommend to anyone who needs a couch disposed of.
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Posted 5 years ago
Very painless. Much cheaper than using the company who delivered my new mattress. I would definitely recommend.
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Posted 5 years ago
Friendly and great with communicating about their arrival time!
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Posted 5 years ago
What a great experience - from the sales rep on the phone to the two guys that came to my home to do the pickup. The men were so helpful and friendly, and this included friendly interaction with my overly enthusiastic dog. I would highly recommend this group.
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Posted 5 years ago
This was superb service. The price was right and the interface was easy to navigate, and everything was set up within our short timeline. Driver notified us ahead of (planned) arrival, arrived right on time, and driver and helper courteously and carefully removed our old sofa and very carefully carried it out, avoiding our lovely garden as if it were their own. We could not have been more pleased.
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Posted 5 years ago
the loadup drivers showed up reeking if marijuana and tracked dirt throughout my house. and then probably because of the obvious drug use that had happened shortly before entering my home, they attempted to carry the frame out without properly dis-assembling it so that pieces continued to fall off and 1) wake my sleeping 5 month old 2) leave major chips in the freshly painted walls and 3) knock multiple picture frames off the walls, two of which are broken. they also left pieces of the mattress frame laying in my front lawn when they left. I did everything that i could to facilitate a smooth pickup and understand that moving big pieces of furniture will never be seemless but this was outrageous.
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Posted 5 years ago
They came approx 1hr after the original window, but it didn't matter as I was home all day. They picked up the mattress and took it away. Only took a few minutes. The process was very easy. Not sure what they will do with mattress. The mattress was returned and was treated well when I had it. The put it what appeared to be a dirty flattop trailer. Hope the mattress would be donated as the only issue with it was too firm for our family.
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Posted 5 years ago
Arrived within the window of time quoted. So glad your company is there to provide this service will definitely keep them in mind for future service.
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Posted 5 years ago
They showed up on time. We’re vd professional and did a great job.
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Posted 5 years ago
Mattress Disposal Plus is rated 4.8 based on 3,365 reviews