Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.76

4.8 Rating 3,375 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Frighteningly unprofessional, but they got the job done.”

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Posted 6 years ago

We sincerely apologize for your experience and we would love to discuss this further with you. We are not able to maintain excellent service or grow without valuable feedback. You can reach us at 877-708-8329 Monday - Saturday 8 am - 6 pm et.

Posted 6 years ago

“Quick, easy and came within the time window.”

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Posted 6 years ago

That is excellent news! It was our pleasure to help and we hope you will think of us again in the future. Thanks for choosing MDP!

Posted 6 years ago

“Pick up personal was cordial, the mattress was picked up ahead of my scheduled time and it took less than 5 minutes. Thank you!”

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Posted 6 years ago

Thank you! It was our pleasure. We are so happy to hear we were able to get your items out of your way ahead of schedule and to your satisfaction! Thanks for choosing MDP!

Posted 6 years ago

“Quick and easy”

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Posted 6 years ago

We always do our best to make removal an easy and quick process for our customers. We are so happy to hear we were able to do just that for you. We hope you will think of us again in the future! Thanks for choosing MDP!

Posted 6 years ago

“A couple showed up in a daily rent Uhaul truck and they picked up my mattress and were gone in 2 minutes. Nice people, but seemed a little odd to use a rented truck.”

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Posted 6 years ago

We are so happy to hear that we were able to get your items off your hand in a quick and efficient way. I did look into this situation from you and it appears the drivers were experiencing truck issues and had rented a vehicle to finish their pickups to avoid having to reschedule anyone or any delays on their routes. We love the fact that we have drivers that go above and beyond to ensure our customers are happy and satisfied! Thanks for choosing MDP!

Posted 6 years ago

“They were running a little behind schedule which is understandable. When they did arrive they were quick, professional and friendly.”

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Posted 6 years ago

Thank you for your patience during your pickup. Unfortunately, on occasions delays can occur and we do our best to be accommodating and keep our customers as up to date as possible. We hope to have another opportunity to serve you in the future. Thanks for choosing MDP!

Posted 6 years ago

“Great experience, I called an appointment was set up and they came on time as scheduled. I will definately use them again. Positive experience with this company.”

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Posted 6 years ago

That is excellent news, Frances. It is our pleasure to serve our customers and we love to hear from them about their experience. We look forward to helping you again in the future and we hope you will let your friends and neighbors know about us too! Thanks for choosing MDP!

Posted 6 years ago

“Prompt and friendly!”

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Posted 6 years ago

That is great to hear! Thanks for choosing MDP!

Posted 6 years ago

“The two gentlemen that picked up our mattress were very friendly and patient. They were quick and efficient.”

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Posted 6 years ago

That is wonderful to hear, Kim! It was our pleasure to help you remove your mattress and we hope to have the opportunity to serve you again in the future. Did you know we can take items other than mattresses too? We can take mattresses, box springs, furniture, appliances, exercise equipment, etc.. If it is in your way we will take it! Thanks for choosing MDP!

Posted 6 years ago

“I was desperate to rid my mattress and was looking at several different suppliers. Mattress Disposal wins for EASE! Just schedule and pay online - no hassle of a call back and wondering what the price would be. FRIENDLY and KIND - the guys who picked up my mattress were super nice and so flexible with the time because my flight back home was delayed that day. What could have been a stressful day turned out to be simple. Highly recommend to anyone. Save yourself the time in hunting around.”

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Posted 6 years ago

Wow! Thank you so much for that amazing review of our company. It was our pleasure to help you and we are so happy to hear that we were able to be accommodating and take the hassle out of removal for you. Thank you for your recommendation and we hope to have the opportunity to serve you again in the future. Did you know that we take items other than mattresses as well? We can take mattresses, box springs, furniture, exercise equipment, appliances, etc.. If you need it gone, we will do our best to get it out of your way. Thanks for choosing MDP!

Posted 6 years ago

“Did good job of getting my old mattress and other pieces---”

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Posted 6 years ago

Thank you, Bruce! It was our pleasure and we hope to have the opportunity to serve you again in the future. We hope you will let your friends and neighbors know about us too. Thanks for choosing MDP!

Posted 6 years ago

“The best customer service I have experienced in YEARS! Easy, fast, and reliable from start to finish.”

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Posted 6 years ago

Thank you for that excellent review of our company, Tiffany! It was our pleasure to serve you and we hope to have the opportunity to help you again in the future. Keep checking our website for savings, or give us a call and we can help you save over the phone. Thanks for choosing MDP!

Posted 6 years ago

“Nice guys and very fast!”

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Posted 6 years ago

We are thrilled to know that we were able to remove your items quickly and with a smile! We hope you will think of us again in the future and that you will let your friends and neighbors know about our service as well. Keep checking our website for savings and excellent tips and tricks in our blog. Thanks for choosing MDP!

Posted 6 years ago

“When trying to find a place who would dispose of my old sofa, I was amazed at how much companies can charge to take old furniture away. We found mattress disposal plus on the internet and I have to say I really like that they recycle the old furniture by breaking it down and recycle the pieces that can be recycled. And their price to remove my old sofa was quite reasonable. I tried to get the $5 coupon, but never received it, that's ok. I also had to call them to confirm I was getting the sofa picked up. There was a bit of communication error on their end, and they were gracious to admit it was their fault,, but they guaranteed me they would pick it up within 2 hours, and their drivers were here in that time. I would definitely use Mattress Disposal Plus again.”

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Posted 6 years ago

Thank you for letting us know about your experience with our service, Kathy! We sincerely apologize for any inconvenience caused to you as a result of our error. Thank you for your patience and understanding as we worked to correct our mistake and remove your items. I am issuing a $5 refund to your account and will also let our marketing team know that you did not receive your discount. We look forward to serving you again and having an opportunity to provide you with the service we know we can. Thanks for choosing MDP!

Posted 6 years ago

“IN AND OUT IN LESS THAN 5 MIN.”

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Posted 6 years ago

Getting your items out of your way asap is always our aim! We are so happy to know we did just that for you. We hope you will think of us in the future. Thanks for choosing MDP!

Posted 6 years ago

“They were on time, professional and very courteous”

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Posted 6 years ago

That is wonderful to hear! We hope you will think of us again in the future. Thanks for choosing MDP!

Posted 6 years ago

“It was quick and convient, no complains. I was able to return my mattress and I'm thankful for that.”

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Posted 6 years ago

It was our pleasure to assist in your return, Richard. We hope you will think of us the next time you have unwanted items to be removed! Thanks for choosing MDP!

Posted 6 years ago

“Service was very good, the fella who performed the work was friendly, communicative, and quick. It is far more expensive than other options available.”

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Posted 6 years ago

We are so happy to have been able to help you remove your unwanted items. We do our best to offer excellent service at a reasonable price, but we also offer savings on our website! We hope you will think of us again in the future. Thanks for choosing MDP!

Posted 6 years ago

“I can't rave more about this company! I was moving and scheduled Mattress Disposal Plus to pickup my mattress and boxspring the following day. I could not be present at my house when they came by to grab it, so I placed the mattress outside and let them know it would be there. I got an email when they arrived at the house and then got an email when they left after taking the mattress and boxspring. What a fantastic experience and, if I ever need to dispose of another mattress, I will most certainly be using these guys.”

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Posted 6 years ago

Wow! Thank you so much for that fantastic review of our service. We are thrilled we were able to help you remove your item at your convenience and take some of the stress out of moving for you. Did you know that we take items other than mattresses? We can take mattresses, box springs, furniture, appliances, exercise equipment, etc. If you need it out of your way we will do our very best to take it at a reasonable cost. Thanks for choosing MDP!

Posted 6 years ago

“Excellent service. Employees were friendly and helpful. Drivers came when they said they would. I would use this service again.”

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Posted 6 years ago

Thank you, Patricia! We were happy to help and we look forward to helping you again in the future. We hope you will continue to check our website for savings and wonderful disposal tips and tricks in our blog. Thanks for choosing MDP!

Posted 6 years ago

Mattress Disposal Plus is rated 4.8 based on 3,375 reviews