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Mattress Disposal Plus Reviews

4.8 Rating 3,375 Reviews
94 %
of reviewers recommend Mattress Disposal Plus
4.8
Based on 3,375 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great job. Easy process and pickup!
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased to hear your a satisfied customer! We look forward to assisting you in the future!
Posted 6 years ago
Nice guys and very professional. Called before arrival, which was appreciated.
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased to hear your a satisfied customer! We look forward to assisting you in the future!
Posted 6 years ago
Great company to work with!!
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased to hear your a satisfied customer! We look forward to assisting you in the future!
Posted 6 years ago
On time and very professional
Helpful Report
Posted 6 years ago
Thank you Lorraine for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased to hear your a satisfied customer! We look forward to assisting you in the future!
Posted 6 years ago
The guys were 20 minutes late (that is 20 minutes beyond the 4 hour window) - which is why I’m not giving 5 stars. Having said that, once they were arrived they were professional, efficient, and they carried my sofa out and were done all in 5 minutes! Would highly recommend them, but would suggest more communication if they expect to be late.
Helpful Report
Posted 6 years ago
Thank you Stephen for the feedback! While traffic, weather and unforeseen events do impact our schedule, we do our best to meet your expectations each and every time. We will take this back to the team so we can continue to improve our quality of service every day!
Posted 6 years ago
Excellent customer service, genuine desire to win customers with excellent service. Promp and courteous, continuous updates untill they complete the job. Highly recommend using this service, will Make your life a lot easier and stress free.
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased you are satisfied! We look forward to assisting you in the future!
Posted 6 years ago
Mattress Disposal Plus showed up when they said they would,their pricing was 200$ less than any so called junk removal services, and credited me back a small amount for an item that I described incorrectly as a mattress which was a box spring. Fair pricing and honesty is a welcome change in this world.
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased you are satisfied! We look forward to assisting you in the future!
Posted 6 years ago
Great service and amazing people. They did a fantastic job, were professional, courteous, and really awesome. Keep hiring people like them!
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased you are satisfied! We look forward to assisting you in the future!
Posted 6 years ago
Called to verify 30 min before, had the mattress bagged and on the front porch. Took them less than 5 min and gone. Wish I had used before!
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased you are satisfied! We look forward to assisting you in the future!
Posted 6 years ago
Easy to use service... Would use again.
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased you are satisfied! We look forward to assisting you in the future!
Posted 6 years ago
The folks who picked up our mattress/box spring and a table were prompt, helpful and polite. A great experience. Thanks.
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased you are satisfied! We look forward to assisting you in the future!
Posted 6 years ago
very gooooood
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased you are satisfied! We look forward to assisting you in the future!
Posted 6 years ago
Great service
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased you are satisfied! We look forward to assisting you in the future!
Posted 6 years ago
Great service
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased you are satisfied! We look forward to assisting you in the future!
Posted 6 years ago
Honestly this was so easy. im In the process of moving and things are chaotic but I set a time for them and received a text, put the mattress outside and went about my day. I received an email saying they picked it up and it was done. Best experience ever.
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased you are satisfied! We look forward to assisting you in the future!
Posted 6 years ago
Very quick and easy to set up the appointment online. I am a student and wouldn’t be able to be at the house during pick-up, I really like that I didn’t have to be on site like some other companies require. Showed up on time and got the job done. No complaints here, would highly recommend.
Helpful Report
Posted 6 years ago
Thank you Richard for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased to hear your a satisfied customer! We look forward to assisting you in the future!
Posted 6 years ago
Thanks for prompt action and efficiency.
Helpful Report
Posted 6 years ago
Thank you Richard for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased to hear your a satisfied customer! We look forward to assisting you in the future!
Posted 6 years ago
Unfortunately I had difficulties setting up a collection via their online request and had to call in to customer service to set up the collection of my sectional couch and chair. The customer service rep I talked with was very helpful and it took less than 5 minutes to set up collection for 2 days later.
Helpful Report
Posted 6 years ago
Thank you for the feedback! We are always assessing our website for improvements and are dedicated to providing a simple, easy to use site for all of our customers!
Posted 6 years ago
The pick up was easy to schedule. The charge was $5 less for leaving out front. The price was right for the convenience and knowing the old mattress will be properly disposed of instead of being thrown in my apartment dumpster. I received a text to let me know the driver was on his way and then he called me when he was close. Great experience.
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased to hear your a satisfied customer! We look forward to assisting you in the future!
Posted 6 years ago
There was an issue with scheduling, but the Customer Service rep fixed it quickly and was wonderful to interact with! Once the issue was corrected, my pick up went perfectly. Will definitely be using them again!
Helpful Report
Posted 6 years ago
Thank you for the 5 star review! We aim to provide simple, fast and easy services with clear up front pricing and we are pleased to hear your a satisfied customer! We look forward to assisting you in the future!
Posted 6 years ago
Mattress Disposal Plus is rated 4.8 based on 3,375 reviews