|
Shipping & Delivery
|
|
|---|---|
|
On-time Delivery
|
Greater than
93%
|
|
Accurate & Undamaged Orders
|
98%
|
|
Average Delivery Time
|
Within 6 Days
|
|
Customer Service
|
|
|
Communication Channels
|
Phone, Email, Chat
|
|
Queries Resolved In
|
3 Days
|
|
Returns & Refunds
|
|
|
Returns Process
|
Could be better
|
|
Refunds Process
|
Could be better
|
