MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

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Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I posted a return 11 days ago and I have heard nothing since.”

Helpful Report

Posted 3 years ago

“I need to do return”

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Posted 3 years ago

“Clothing wasn’t true to size.”

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Posted 3 years ago

“I’ve been trying to figure out how to return and can’t quite”

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Posted 3 years ago

“Pathetic service.”

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Posted 3 years ago

“I have got my item still but I paid for it”

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Posted 3 years ago

“Unfortunately I bought the wrong size:( very difficult to return for exchange!”

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Posted 3 years ago

“Wrong size and I’ve sent the item back”

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Posted 3 years ago

“Clothes does not fit and I have been trying for weeks to contact someone from Mauvais to return/exchange. Liam from Mauvais has not done a good job communicating with me.”

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Posted 3 years ago

“I got the wrong size in pants and was hard to track actually where and when my packages that came”

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Posted 3 years ago

“Order 4 items only received 1 still waiting for my other stuff they said they sent it but I never received it been nearly 2 weeks still for a reply from them to say wats going on with the other stuff I ordered customer service is very poor wouldn’t encourage anyone to order from them as I’m still waiting for stuff I’ve ordered”

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Posted 3 years ago

“I AM MISSING THE POLO FROM MY ORDER AND NO ONE CARES TOO ACTUALLY HELP ME!!!! HELP”

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Posted 3 years ago

“You guys sent me the wrong item then you are making me pay to ship it back to you. I will never shop here again.”

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Posted 3 years ago

“I never got my order email the contact in my shop app and never got my response. I’m very dissatisfied with my service from Mauvais”

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Posted 3 years ago

“Cheaply made did not fit!!”

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Posted 3 years ago

“The clothing was not what I thought it was”

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Posted 3 years ago

“I never received my order”

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Posted 3 years ago

“The zipper was broken when I received them and now I have to pay for shipping to return them.”

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Posted 3 years ago

“If I could give 0 I would”

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Posted 3 years ago

“I haven’t received my order yet it’s been over a month”

Helpful Report

Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews