MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tailored fitted, fits like a glove”

Helpful Report

Posted 3 years ago

Hi Jason Thank you so much for your very kind feedback - we are so happy to hear you love our material and fits! We absolutely pride ourselves in getting these details right :) We look forward to having you shop with us again in the future. Kindest Regards, The Mauvais Team

Posted 3 years ago

“Nice love it”

Helpful Report

Posted 3 years ago

Hi Jerry Thank you so much for your very kind feedback - we are so happy you love the garments. Please tag us in any photos you get! :) Kindest Regards, The Mauvais Team

Posted 3 years ago

“Terrible delivery, terrible service and one of the items was not sent. Cool brand but will never buy again.”

Helpful Report

Posted 3 years ago

Hi Ash I am so sorry to hear that you have experienced this with an item. Can you please let us know what style this is so we can look into this further. Please contact suppot@mauvais.co.uk and we will assist you in resolving this issue, we really appreciate you as a customer! Kindest Regards, The Mauvais Team

Posted 3 years ago

“I am so so impressed to say the least. I purchased some amazing products I'm so happy with the quality. You pay for what you get I find the quality incredible. I got the products for my partner as we have ro celebrate Christmas early due to living far apart and he was over the moon. He absolutely loves them so I will be buying him more from you many more times I can imagine. So thank you.”

Helpful Report

Posted 3 years ago

Hi Hannah Thank you so much for your feedback! We are so happy you have had a great experience with MAUVAIS. We are delighted that you love the quality of our clothing and we are so thankful for you and your husbands support. We look forward to having you shop with us again, we hope you had the best Christmas get-together and best wishes for the future :) Kindest Regards, The Mauvais Team

Posted 3 years ago

“Pas la bonne grandeur”

Helpful Report

Posted 3 years ago

Hi Benjamin I am so sorry about this. We absolutely pride ourselves in delivering the best quality products here at MAUVAIS. I apologise that the sizing wasn't quite right for you. Please contact support@mauvais.co.uk and our team will help to resolve this issue for you. Kindest Regards The Mauvais Team

Posted 3 years ago

“Nice and smooth”

Helpful Report

Posted 3 years ago

Hi Isimeli Thank you so much for your very kind feedback - we are so happy you love the garments. Please tag us in any photos you get! :) Kindest Regards, The Mauvais Team

Posted 3 years ago

“Such good quality clothing and looks so good. Will continue to buy from Mauvais!”

Helpful Report

Posted 3 years ago

Hi Katie Thank you so much for your very kind feedback - we are so happy to hear you love our material and fits! We absolutely pride ourselves in getting these details right :) We look forward to having you shop with us again in the future. Kindest Regards, The Mauvais Team

Posted 3 years ago

“I ordered 2 different pants and I received same pant 2x same size 🤷🏿‍♂️🤷🏿‍♂️”

Helpful Report

Posted 3 years ago

Hi Lamin I am so sorry this has happened, this must have been a mistake in packing and I am so sorry for any inconvenience this has caused you. I have now mended this and sent you the correct trouser out :) Kindest regards, The Mauvais Team

Posted 3 years ago

“The trousers I bought were great quality and arrived super quick with no issues”

Helpful Report

Posted 3 years ago

Hi Matthew Thank you so much for your very kind feedback - we are so happy to hear you love our quality! We absolutely pride ourselves in getting each detail right :) We look forward to having you shop with us again in the future. Kindest Regards, The Mauvais Team

Posted 3 years ago

“I need a return label”

Helpful Report

Posted 3 years ago

Hi Jason Please contact support@mauvais.co.uk and our team will supply you with one :) This is also available to download from our website: https://cdn.shopify.com/s/files/1/0030/0020/5401/files/MAUVAIS_RETURNS_FORM_2020.pdf?v=1597318384 Kindest Regards The Mauvais Team

Posted 3 years ago

“Dope as hell and the fit was a1”

MAUVAIS 5 star review on 30th November 2020

Helpful Report

Posted 3 years ago

Hi Harris Thank you so much for sending these incredible images over - we absolutely love them and are so thankful for your support! Kindest Regards The Mauvais Team

Posted 3 years ago

“The item was tighter than antecipated, but with a good quality nonetheless. The shipping and delivery was very fast. 2 days and I had the item.”

Helpful Report

Posted 3 years ago

Hi Bruno Thank you so much for your very kind feedback - we are so happy you love the quality of our garments. We are sorry if the fit was tighter than expected, maybe try the next size up next time :) Kindest Regards, The Mauvais Team

Posted 3 years ago

“Great clothes”

Helpful Report

Posted 3 years ago

Hi Aidan Thank you so much for your very kind feedback - we are so happy you love the garments. Please tag us in any photos you get! :) Kindest Regards, The Mauvais Team

Posted 3 years ago

“The experience was easy and delivery was fast.”

Helpful Report

Posted 3 years ago

Hi Johnny Thank you so much for your feedback! We are so happy you have had a great experience with MAUVAIS. We are delighted that you received your delivery quickly and sufficiently. We look forward to having you shop with us again, thank you for your support! Kindest Regards, The Mauvais Team

Posted 3 years ago

“I got the wrong size ok accident but nice jacket.”

Helpful Report

Posted 3 years ago

Hi Thank you so much for your very kind feedback - we are so happy you love the garments. Did you purchase the incorrect size? Please tag us in any photos you get! :) Kindest Regards, The Mauvais Team

Posted 3 years ago

“I have returned the item as the quality is not as good as I expected from the photo. I returned the item through first class mail a week ago but have not heard anything about my refund yet.”

Helpful Report

Posted 3 years ago

Hi Alicia I am so sorry to hear that you have experienced this with an item. Can you please let us know what style this is so we can look into this further. Please contact suppot@mauvais.co.uk and we will assist you in resolving this issue, we really appreciate you as a customer! I can see that my team have refunded you already :) Kindest Regards, The Mauvais Team

Posted 3 years ago

“Awesome merch. Comfortable and hands down one of the best pants out there. Customer for life!!”

Helpful Report

Posted 3 years ago

Hi Luis Thank you so much for your very kind feedback - we are so happy to hear you love our garments! We absolutely pride ourselves in getting every little detail right :) We look forward to having you shop with us again in the future. Thank you so much for your kindness and support :) Kindest Regards, The Mauvais Team

Posted 3 years ago

“Really love the quality of the pants and how to fit. Great brand and will keep on coming back.”

Helpful Report

Posted 3 years ago

Hi Ramadan Thank you so much for your very kind feedback - we are so happy to hear you love our material and fits! We absolutely pride ourselves in getting these details right :) We look forward to having you shop with us again in the future. Thank you so much for your support! Kindest Regards, The Mauvais Team

Posted 3 years ago

“The quality of material was not what I thought, especially as I paid £30 for one top.”

Helpful Report

Posted 3 years ago

Hi Nina I am so sorry about this. We absolutely pride ourselves in delivering the best quality products here at MAUVAIS. I apologise that the material wasn't quite right for you. Please contact support@mauvais.co.uk and our team will help to resolve this issue for you. Kindest Regards The Mauvais Team

Posted 3 years ago

“Great service and goods”

Helpful Report

Posted 3 years ago

Hi Michael Thank you so much for your feedback! We are so happy you have had a great experience with MAUVAIS. We are delighted that you love your items. We look forward to having you shop with us again, thank you for your support! Kindest Regards, The Mauvais Team

Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews