MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great brand proper quality”

Helpful Report

Posted 4 years ago

Hi Oliver Thank you for the kind review! We are glad you love our brand and our quality. Thank you very much for shopping with us. Kind Regards The Mauvais Team

Posted 4 years ago

“5* as always”

Helpful Report

Posted 4 years ago

Hi Chris Thank you very much for your kind review. Thank you for shopping with us, we look forward to your return! Kind Regards, The Mauvais Team

Posted 4 years ago

“Nice, good quality shirt, quick delivery! Would defo order again 👍🏻”

Helpful Report

Posted 4 years ago

Hi Katie Thank you for your very kind feedback! We are happy to hear that you will be returning, thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“Excellent service and great quality product”

Helpful Report

Posted 4 years ago

Hi Avril Thank you for the kind feedback! We are glad you are happy with our quality and our service! Kind Regards, The Mauvais Team

Posted 4 years ago

“The shipment has been respecting and it’s good quality!”

Helpful Report

Posted 4 years ago

Hi Romain Thank you very much for the kind feedback! We are glad you love your product. Kind Regards, The Mauvais Team

Posted 4 years ago

“Great quality clothing.”

Helpful Report

Posted 4 years ago

Hi K Thank you very much, we are glad you love your items! Thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“I haven’t received my parcel I’ve paid for it’s been over a week now!! And no one has replied to my emails!!”

Helpful Report

Posted 4 years ago

Hi Catherine I am very sorry this has happened. We have had a problem with our system and are trying to recover emails that have been lost. Can you please email our support team in case your email has been lost. We will assist you with your issue and resolve it asap. Kind Regards, The Mauvais Team

Posted 4 years ago

“Nice material and cut. Fit perfectly in my size.”

Helpful Report

Posted 4 years ago

Hi Boy Thank you very much for your kind feedback. We are glad you are happy with the material and fit of our product! Thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“Clean and neat.. love how tight it is on the neck part”

Helpful Report

Posted 4 years ago

Hi Devin Thank you for your feedback! We are very happy to hear that you our fits! Thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“Good service and quality product. will order again”

Helpful Report

Posted 4 years ago

Hi Daniel Thank you very much for your kind feedback. We are glad you are happy with our service and quality! Kind Regards The Mauvais Team

Posted 4 years ago

“Good service good quality product”

Helpful Report

Posted 4 years ago

Hi Fred Thank you very much for your kind feedback! We are happy you like your items, thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“I did not receive my package”

Helpful Report

Posted 4 years ago

Hi Stevie I am very sorry to hear this, can you please contact our customer service team and they will investigate what has happened. We will get this resolved as quick as we can! Kind Regards, The Mauvais Team

Posted 4 years ago

“Always delivers... just like the milk man”

Helpful Report

Posted 4 years ago

Hi Steven Thank you very much for your kind feedback! Kind Regards The Mauvais Team

Posted 4 years ago

“Disgusting. Absolutely disgusting. I have tried contacting mauvais at least 6 times to no avail. I have been completely ignored. I have been requesting to have our return postage paid by the company because despite getting 2 sizes too big for my 12 year old boy and these being adult jeans, they still do not fit over his size 6.5 feet. The advert promoted stretchiness and they are not at all. I'm absolutely furious. This is £23 wasted on nothing. There's no number to call and you get ignored. I should report to trading standards. In fact I will.”

Helpful Report

Posted 4 years ago

Hi Rebecca We are very sorry this has happened. Unfortunately we could not offer a solution for you as you amended the trousers. We will always offer an exchange/refund if the product is unsuitable within the returns period if it is unworn and undamaged. We are very sorry for any inconvenience this may have caused you. Kind Regards, The Mauvais Team

Posted 4 years ago

“No communication for nearly 2 weeks regarding an item I want exchanged, even after emailing for an update on the matter.”

Helpful Report

Posted 4 years ago

Hi Alessio I am very sorry to hear that this has happened. Can you please email our support team and they will assist you with this issue. We will have this resolved for you as quick as we can! Kind Regards, The Mauvais Team

Posted 4 years ago

“First time on mauais I will I be BUYING More, thanks”

Helpful Report

Posted 4 years ago

Hi Amin Thank you very much for your kind feedback! It's great to hear that you will be returning! Kind Regards, The Mauvais Team

Posted 4 years ago

“Amazing product thank you Very happy .”

Helpful Report

Posted 4 years ago

Hi Bruno We are glad you like your items! Thank you very much for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“Very good quality, would recommend.”

Helpful Report

Posted 4 years ago

Hi Alex Thank you very much for your kind feedback, we hope you loved your items! Kind Regards, The Mauvais Team

Posted 4 years ago

“Very speed delivery and terrific clothes!”

Helpful Report

Posted 4 years ago

Hi Eric Thank you very much for the kind feedback. We are pleased you like what you purchased. Thank you for shopping with us and we hope to have you shop with us again soon. Kind Regards, The Mauvais Team

Posted 4 years ago

“Looks better than on website. Very good quality. Will definitely shop and mauvais again 10/10..”

Helpful Report

Posted 4 years ago

Hi Hanson Thank you very much for your kind feedback! We are glad you like the styles you have purchased. We pride ourselves on sourcing the very best quality fabrics for our customers. Thank you for shopping with us and we hope to have you return again soon! Kind Regards, The Mauvais Team

Posted 4 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews