MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

07708224408

Write Your review

Tell us how MAUVAIS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm returning it not big enough”

Helpful Report

Posted 3 years ago

“Still waiting for my exchange I returned over a week ago”

Helpful Report

Posted 3 years ago

“Sent wrong size and it’s taking forever for the issue To be corrected as well as I am told that I have to pay to ship it back”

Helpful Report

Posted 3 years ago

“I never received mine”

Helpful Report

Posted 3 years ago

“Never received items”

Helpful Report

Posted 3 years ago

“I still am missing one item! There has been zero follow up updating me on where it is. I am extremely unhappy with the service provided. I want a refund on the item missing.”

Helpful Report

Posted 3 years ago

“Bought 2 xxl pullovers-they fit like a large-maybe!! Gave both away to family members and will not purchase from your company ever again-a joke”

Helpful Report

Posted 3 years ago

“Did not receive my package. Was not told that I would need to cover duties and was not Please with the way it was handled, was not covered by MAUVAIS. I now have to wait on a refund.”

Helpful Report

Posted 3 years ago

“Customer service is horrible”

Helpful Report

Posted 3 years ago

“I never received my order”

Helpful Report

Posted 3 years ago

“Material was too tight and to return the clothes it’s not worth it.”

Helpful Report

Posted 3 years ago

“too small and no DHL Return label to return it back . it cost more than i bought it to return it back.”

Helpful Report

Posted 3 years ago

“I never got my package or my refund.!!! do better y’all smh”

Helpful Report

Posted 3 years ago

“Bought pants with chain made of hot cheap nylon throwing them in the garbage that’s what I think of your product”

Helpful Report

Posted 3 years ago

“I won’t be purchasing anything else. I never intended to pay a. Extra 45 the item was only 45 each and the shipping. I Didn’t know it would charge me for express shipping as well when I didn’t select that option Pants were nice though to much in shipping cost”

Helpful Report

Posted 3 years ago

“I have returned the items over a week ago. Waiting for refund”

Helpful Report

Posted 3 years ago

“It was never sent”

Helpful Report

Posted 3 years ago

“i contacted your company 6 times to change the size and nobody contacted me back then i had to pay 47.00 to ship back VERY POOR SERVICE NEVER AGAIN!!!”

Helpful Report

Posted 3 years ago

“After purchasing a magnificent outfit, I decided to spend over $600 on additional Mauvais clothing. Everyone of the purchased items were subpar to say the least. The sizes were much smaller than what I previously purchased. There was a complete lack of consistency. Although it’s going to cost me a fortune to return the items, I refuse to keep poorly made clothes in my house.”

Helpful Report

Posted 3 years ago

“The size I purchased was too small. All need to do is exchange my pants for a larger size. The website provides no phone number so I was forced to send several emails to ask questions about returns... 7 days later .. I still have not received any response to my emails... the company makes it too easy to pay but makes extremely difficult to exchange or get refunds.. I will never shop with them again ... RUN”

Helpful Report

Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews