MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good stock, will definitely be coming back for more. My only issue is I’m not that tall so wold have to get them tailored which is a minor issue. But other than that love your products.”

Helpful Report

Posted 4 years ago

Hi Samuel Thank you so much for your kind feedback, we are so glad you love your items! We have some cropped options available throughout our collections if you want to have a look. Kindest Regards The Mauvais Team

Posted 4 years ago

“Hose bestellt- schnelle Lieferung- passt perfekt Guter Service/ Kundenkommunikation”

Helpful Report

Posted 4 years ago

Hi Wolf Thank you so much for your kind feedback. We are so glad you love your items and you received a fast delivery experience! :) Kindest Regards The Mauvais Team

Posted 4 years ago

“I haven’t received my order still haven’t received my order”

Helpful Report

Posted 4 years ago

Hi Michael, Thanks for your review. I have investigated your order and seen that this was received by you on May 26th. We are sorry for the slight delay in this delivery. Our delivery partners are experiencing slight delays due to Covid-19. We hope you enjoy your order and we hope to see you again soon :) Thanks The Mauvais Team

Posted 4 years ago

“Wasn’t a good fit! It’s was lose! Look nice online but when I got it wasn’t all that! Sorry.”

Helpful Report

Posted 4 years ago

Hi Mohammed I am so sorry that the fit wasn't quite right for you. We have extended our returns to 35 days after you receive your item therefore we can exchange the sizing for you if you wish! :) Kindest Regards The Mauvais Team

Posted 4 years ago

“Super Preis/Leistung!”

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Posted 4 years ago

Hi Marvin Thank you so much for your very kind feedback. We hope to have you shop with us again! :) Kindest Regards The Mauvais Team

Posted 4 years ago

“It has been 5 weeks and I still have not received my order”

Helpful Report

Posted 4 years ago

Hi Alessandro, Thanks for your review.I have investigated your order that was placed on April 22nd and seen that it was received by you on May 10th. We are sorry for the delay you have experienced on this order, our delivery partners are experiencing some delays due to covid-19. Our express DHL option is guaranteed 2-4 days and is only slightly more expensive than our standard option. We hope you like your product and we hope to see you again soon. Thanks The Mauvais Team.

Posted 4 years ago

“Fast delivery, size is correct, i am glad”

Helpful Report

Posted 4 years ago

Hi Labazan Thank you so much for the very kind feedback! We are so glad you are happy with your item and the fast delivery you received. Kindest Regards The Mauvais Team

Posted 4 years ago

“Great quality clothing”

Helpful Report

Posted 4 years ago

Hi Jack Thank you so much for your very kind feedback! We are so happy you love your item! Kindest Regards The Mauvais Team

Posted 4 years ago

“Quality products”

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Posted 4 years ago

Hi Matthew Thank you so much for your kind feedback, we are so happy you like your items :) Kindest Regards The Mauvais Team

Posted 4 years ago

“You sent me the wrong product”

Helpful Report

Posted 4 years ago

Hi Josh I am very sorry to hear this. Can you please email our support team: support@mauvais.co.uk Our customer service team will assist you and send you out the correct item. Kindest Regards The Mauvais Team

Posted 4 years ago

“Good job thank u”

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Posted 4 years ago

Hi Lukas Thank you very much for the kind feedback. We hope you love your item! Kindest Regards The Mauvais Team

Posted 4 years ago

“I have not yet received the trousers I purchased. Order number is #10763. The order was shipped via Royal Mail with a tracking number of UY124950175GB”

Helpful Report

Posted 4 years ago

Hi Charles I am very sorry you have not yet received your order. Please understand that there have been delays throughout the courier services due to COVID-19 disruptions. Your order should have reached you by now :) Kindest Regards The Mauvais Team

Posted 4 years ago

“Love the pants”

Helpful Report

Posted 4 years ago

Hi Jonathan Thank you very much for the kind feedback. We hope to have you shop with us again soon! Kindest Regards The Mauvais Team

Posted 4 years ago

“Bad Quality”

Helpful Report

Posted 4 years ago

Hi Lucas I am very sorry that you are not satisfied with the quality of your item. We absolutely pride ourselves on the quality of our products and work extremely hard to ensure they last a life time, and not just one wear or wash. Please contact our support time at support@mauvais.co.uk and our staff will offer you something for the inconvenience. Kindest Regards The Mauvais Team

Posted 4 years ago

“Sizes are very small. Will have to return some items”

Helpful Report

Posted 4 years ago

Hi Steven We are very sorry that you were not satisfied with the sizing. You can contact our customer service team for advice on sizing at support@mauvais.co.uk We absolutely pride ourselves on insuring that our quality and sizing is to the highest standards. Kindest Regards The Mauvais Team

Posted 4 years ago

“Quick delivery really good clothes”

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Posted 4 years ago

Hi Sean Thank you very much for your kind feedback! We are very happy that you love your items! Kindest regards The Mauvais Team

Posted 4 years ago

“Haven't received my package yet!”

Helpful Report

Posted 4 years ago

Hi Paul I am very sorry that you have had an issue with your delivery. I can see that your parcel was delivered to you on the 2nd of May. Please get in contact with our customer service team at support@mauvais.co.uk if you experience any further issues. Kindest Regards The Mauvais Team

Posted 4 years ago

“Fit was worse than expected.”

Helpful Report

Posted 4 years ago

Hi Thomas I am very sorry you were unhappy with the fit of your product. Please contact our customer service team at support@mauvais.co.uk who will give you advice on the fits of our trousers. Kindest Regards The Mauvais Team

Posted 4 years ago

“Clothes fit well. Just one trouser which was too short. Overall good clothing.”

Helpful Report

Posted 4 years ago

Hi Daniel Thank you very much for the kind feedback! We absolutely pride ourselves in creating the best quality garments for our customers. Kindest Regards The Mauvais Team

Posted 4 years ago

“Fantastic service and great product”

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Posted 4 years ago

Hi Ross Thank you very much for the kind feedback! We are so happy you are satisfied with our service and products! We hope to have you shop with us again soon. Kindest Regards The Mauvais Team

Posted 4 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews