MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sizing was terrible too much baggy pants and shirt. Really dissatisfied plus had to pay crazy fees for delivery”

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Posted 3 years ago

“I got a large and it shrunk to a small.”

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Posted 3 years ago

“Package was never delivered. It’s hard communicating to get it resolved.”

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Posted 3 years ago

“The garments doesn't fit the way they look on the site. And I didn't receive a return label so I can send it back.”

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Posted 3 years ago

“I really like ur products and i always by ur new collection . However this time i had a bad experience with the customer service . No one answers my emails and messages and still waiting for my refund untill now ....”

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Posted 3 years ago

“Never again”

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Posted 3 years ago

“Didn’t like the Quality of the pant”

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Posted 3 years ago

“DIDNT receive my order”

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Posted 3 years ago

“I Send the item back and still waiting for my money .”

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Posted 3 years ago

“Terrible fit and the return process has been worse.”

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Posted 3 years ago

“Never got my order”

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Posted 3 years ago

“I am extremely upset with my order and would like to issue a return and refund”

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Posted 3 years ago

“Quality is not that great, and fitting is way too tight, I have skinny legs and still is too tight, also the length of the pants is way too short, I am 6,1” and 185lbs, always wear size 32 trousers but this pants I had to take them to the tailor to make them longer. Guys!, be aware!”

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Posted 3 years ago

“be more clear about the international return policy if there will be a fee or not on the listing/purchasing page.”

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Posted 3 years ago

“In processing of returning my purchase.”

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Posted 3 years ago

“I still haven’t received my order”

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Posted 3 years ago

“Not worth the price, couldn’t return it”

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Posted 3 years ago

“I have not received my package, according to the HDL agency, they said that something was found in the package and to send it to me I need to send a copy of my passport, which I will not do, therefore I do not buy more there and nor will I recommend them”

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Posted 3 years ago

“I paid for two shirts and only received one.”

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Posted 3 years ago

“Requested for an exchange in March. Followed the process. Messaged them on IG, they reassured I was going to get my exchange. Paid for the returning, gave them order number. And I still haven't received them yet been 2 months”

Helpful Report

Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews