MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order size 32, received 30. Need a 32 sent, and a DHL return label to send these back.”

Helpful Report

Posted 2 years ago

Hey Cinnamon, sorry to hear about this - I believe you have already been in correspondence with my colleague who has sent out a new pair completely free of charge, if you need further help please let us know :)

Posted 2 years ago

“Amazing product(s), amazing delivery service and I love your hoodie.”

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Posted 2 years ago

“Great quality. I was very happy to with my oder it worth every penny”

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Posted 2 years ago

“Great shirt wore it in Greece will tag u later @thelifestylebrothers”

MAUVAIS 5 star review on 1st November 2021

Helpful Report

Posted 3 years ago

“Pants are great quality but dude these shirts run ridiculous small. Every other shirt I’ve worn a large fits great but these are skin tight”

Helpful Report

Posted 3 years ago

Hey Jake, really sorry to hear about this, it could be due to them being slim fit - Please reach out to our customer service team on Instagram, Facebook or Email us at: support@mauvais.co.uk so we can get this sorted out :)

Posted 2 years ago

“My item got lost and never heard anything from you guys”

Helpful Report

Posted 3 years ago

Hey Jenner, we are still currently in the claims process with DHL regarding your parcel and are waiting on a response, rest assured we will get this resolved for you - Sorry about the wait.

Posted 2 years ago

“Fit is A1, and I like the breathability of the material.”

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Posted 3 years ago

“Overpriced”

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Posted 3 years ago

“I made an order for 2 trousers and 2 shirts (one as a set) was very happy with all until I looked at some of the reviews and didn’t exactly give me confidence. I was worried for a day until my order arrived. I paid for next day delivery however Royal Mail had sent it the wrong depo, not the companies fault, and it arrived the following day. After opening all, still sceptical, I was very pleased. The quality was great and fit very well. Overall, very happy with my purchase.”

Helpful Report

Posted 3 years ago

“Very nice clothing”

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Posted 3 years ago

“Item arrived on time and was good quality. Will buy again.”

Helpful Report

Posted 3 years ago

“I purchase for the first time on this site for my husband as a surprise and OH MY, I’m in love! Definitely will be buying more items.”

Helpful Report

Posted 3 years ago

“I Was not happy with the quality or fit of the pants, and I emailed you guys to return them over a week ago and never got a response.”

Helpful Report

Posted 3 years ago

Hey Brock - We responded to you on the 22nd October advising you to follow the returns form :)

Posted 3 years ago

“Professional service and good quality. Only downside is the cost of import duty and tax to Canada in which took me by surprise as many other companies include that cost in their delivery fees.”

Helpful Report

Posted 3 years ago

“The shirt was too small. I wear a Large in US so I ordered a size up because of the slim cut and even that was too small”

Helpful Report

Posted 3 years ago

Hey bro, really sorry to hear about this - Please send over a DM so we can try get this resolved :)

Posted 3 years ago

“Clothing fit nicely, and the material feels and looks great!”

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Posted 3 years ago

“Pants nice shirt needs more design”

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Posted 3 years ago

“Nice and good thanks”

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Posted 3 years ago

“Fantastic”

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Posted 3 years ago

“The size of the shirt I got was either mislabeled or somehow shrunk, but I comfortable wear an XXL and this thing would fit over my shoulders when trying to pull it on. How can I go about getting a refund and/or replacement? Thank you”

Helpful Report

Posted 3 years ago

Hey Hunter, sorry to hear about this - Have a look here for information on returns: https://mauvais.co.uk/pages/make-a-return If you need further help send us over a DM

Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews