MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

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“Happy with the product”

Helpful Report

Posted 2 years ago

“I haven't received my order”

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Posted 2 years ago

“Love the high quality you guys have!!!!”

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Posted 2 years ago

“I asked for a extra large and was sent the wrong size. I have ordered from Mauvais before it got so popular. The Customer service piece before use to be so great, now it’s terrible”

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Posted 2 years ago

“I’m very happy with your clothes”

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Posted 2 years ago

“Great fit..I love my new pants!”

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Posted 2 years ago

“Really good quality I'm impressed”

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Posted 2 years ago

“Great quality 🔥”

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Posted 2 years ago

“I buy frequently”

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Posted 2 years ago

“My order came so quickly and fits great! Love this website/the products!”

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Posted 2 years ago

“Amazing clothing”

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Posted 2 years ago

“Every since I found Mauvais app it was a game changer for me love all of clothes great fit you have a customer for life”

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Posted 2 years ago

“Hello Mauvais I am very happy with the clothes delivered. The quality is very good and the delivery went really well. I even ordered several times in a row because I was so positively convinced. Except for the import duty that I had to pay because the deliveries went to Germany ... everything was perfect. I can only recommend it..thank you! 😊”

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Posted 2 years ago

“I had to pay extra tax of 130 euro. The customer support was really not that good. In general, I was not statisfied.”

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Posted 2 years ago

Hey Mulugeta, we make our customers aware of taxes that they have to face on our website, this is due to us being a British company and you ordering from abroad, therefore incurring fees charged by your government.

Posted 2 years ago

“I really appreciate the quality.”

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Posted 2 years ago

“I enjoy from ordering from MAUVAIS!! I love the clothing material and how it fits, perfect! 10/10 recommend😊 I will be purchasing more in the future 😎”

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Posted 2 years ago

“Just good luck for the next challenge 🥰. I was the one I expected to get !!!”

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Posted 2 years ago

“My order never got delivered to the address I provided.”

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Posted 2 years ago

Hey Jessica, if this hasn't been sent to the address provided by yourself then please reach out to us so we can raise a claim with DHL, this should never be happening.

Posted 2 years ago

“That was good”

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Posted 2 years ago

“Marvo for Mauvais. Unmatched quality!”

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Posted 2 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews