MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emailed multiple times about my order have yet to get it or a refund.”

Helpful Report

Posted 3 years ago

“The size 2xl is false it’s more like a large”

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Posted 3 years ago

“I was excited to make my purchase, as I planned for my birthday. I was disappointed to find out I have to pay to ship my purchase to get an exchange. I was told that the amount would cost extremely more than my purchse, so now Im at a lost and cannot enjoy my purchase.”

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Posted 3 years ago

“I have yet to recieve a follow up email to resolve being sent the wrong pair trousers. Not only size but also style.”

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Posted 3 years ago

“Package got reship to sender . Contacted customer service multiple times no response”

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Posted 3 years ago

“Shipping and taxes were more expensive than the product itself.”

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Posted 3 years ago

“You guys send me paint that doesn’t my sizes I ordered size 36 you send me size 28 that’s big differenc”

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Posted 3 years ago

“I never received my items. I went down south for Christmas and it said it was delivered to my house.”

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Posted 3 years ago

“.... did not receive order. scam website”

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Posted 3 years ago

“I never got what I ordered”

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Posted 3 years ago

“Very poor still waiting for an exchange that was received by Mauvais on 9th December. It was a Christmas present”

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Posted 3 years ago

“Mauvais sent wrong size and did not respond on our email complaints sent with photo 2 times”

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Posted 3 years ago

“I’m never keeping from shop again! My shirt never came on time then my second shirt went missing for a week with no one reaching back out until a week later. Definitely will not be recommending this place to anyone I know.”

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Posted 3 years ago

“Have not yet received my order placed 9 December! Please investigate- still at Greenford MC”

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Posted 3 years ago

“Cheap fabrics”

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Posted 3 years ago

“I ordered a shirt from them and they delivered it in the wrong size.”

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Posted 3 years ago

“Haven’t received my order yet”

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Posted 3 years ago

“Sizing is off. One fits at size 32 and the other does not. I emailed support but no reply. Quit manufacturing in China and get euro or USA sized”

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Posted 3 years ago

“Need to return everything but it cost more to return than what everything cost. Terrible”

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Posted 3 years ago

“It was very deceitful”

Helpful Report

Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews