MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never got delivered”

Helpful Report

Posted 5 years ago

Hi Joe Please email us and we will get this sorted out. Kind Regards, The Mauvais Team

Posted 4 years ago

“Love the fitting, really does keep you warm in the cold.”

Helpful Report

Posted 5 years ago

Hi Sadequl Thank you very much for the kind feedback. We are glad you like your item! Thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“Quick delivery and everything as expected. Tops always fit very nice and will continue to buy from Mauvais”

Helpful Report

Posted 5 years ago

Hi Leon Thank you for your very kind feedback. We are glad you like your items and will be looking forward to having you shop with us again! Kind Regards, The Mauvais Team

Posted 4 years ago

“Excellent service and love the clothes”

Helpful Report

Posted 5 years ago

Hi Moe Thank you very much for the kind feedback. We are glad you love your new clothes! Thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“Wonderful products and company, will use again!”

Helpful Report

Posted 5 years ago

Hi Zak Thank you very much for your kind feedback. We look forward to having you shop with us again! Kind Regards, The Mauvais Team

Posted 4 years ago

“Poor communication”

Helpful Report

Posted 5 years ago

Hi James Please get in touch with our customer service team and we can resolve this issue. Kind Regards, The Mauvais Team

Posted 4 years ago

“Great product and super fit!”

Helpful Report

Posted 5 years ago

Hi Morgan Thank you very much for your kind feedback, we are glad you like the style and fit of our products! Thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“Having to pay to return items I have bought and already pay for postage once means I won’t be using your company again”

Helpful Report

Posted 5 years ago

Hi Liam We are very sorry you feel this way. This is the same procedure all customers have to do when they wish to make a return. I am sorry for any inconvenience this caused you. Kind Regards, The Mauvais Team

Posted 4 years ago

“Trousers were unreal, well worth the money”

Helpful Report

Posted 5 years ago

Hi Ethan Thank you very much for your kind feedback we are glad you like your trousers! Thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“Nice material and fit, quick delivery”

Helpful Report

Posted 5 years ago

Hi Theophanis Thank you very much for the kind feedback. We are happy you like your item! Thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“Quality was pretty average. Decent buy. I guess you get what you pay for.”

Helpful Report

Posted 5 years ago

Hi Thabo Thank you for your feedback, we appreciate your opinion. Thank you for shopping with us! Kind Regards, The Mauvais Team

Posted 4 years ago

“Really satisfied and amazing hoodie.”

Helpful Report

Posted 5 years ago

Hi Shahmir Thank you very much for your kind feedback, we are so happy you like your item! Thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“Matched the photos.”

Helpful Report

Posted 5 years ago

Hi Iman Thank you for your kind feedback and thank you for shopping with us. Kind Regards, The Mauvais Team

Posted 4 years ago

“The materials are spot on and the colour and are the design however. I purchased jogging bottoms and was thrilled with the design. However a month following this the knee stitch unthreaded without being washed once. I now dread to see what would happen to all the other stitches after yet another month. Regrettably I have to take them to a tailor before my faded and old primark pair of jogging bottoms for the prices charged and great material.”

Helpful Report

Posted 5 years ago

Hi Andrew Thank you for your very kind feedback. We are very sorry to hear that this has happened with your joggers, this must have been a manufacturing error. We apologise for the inconvenience caused. We are happy to sort this issue for you if you email our costumer service. Kind Regards The Mauvais Team

Posted 4 years ago

“Poor communication, wrong item sent. Size M in a size S bag. Had to pay postage here and back with no product to keep.”

Helpful Report

Posted 5 years ago

Hi Tamsin I am very sorry this has happened. Please get in contact with our customer service and we will get this resolved. Kind Regards, The Mauvais Team

Posted 4 years ago

“Poor service, sent the wrong items.”

Helpful Report

Posted 5 years ago

“I love them and they fit perfectly. I get a lot of compliments with the chain on the side”

Helpful Report

Posted 5 years ago

“Absolutely over the moon with the fitting of the trousers!”

Helpful Report

Posted 5 years ago

“The set didn’t match.”

Helpful Report

Posted 5 years ago

“got the wrong trousers and sent them back for another pair and i haven’t heard anything since (a month)”

Helpful Report

Posted 5 years ago

Hi Kai, Sorry to hear that you are unhappy. We have just checked your return and you received the item you ordered. You requested you had a replacement pair in the style you ordered but this is the item you already had so we then refunded you.

Posted 5 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews