MAUVAIS Reviews

“ I never got my order went on a trip. That week of my son birthday came back too give him a gift for birthday dinner and nothing. By time it said deliver and we rush home no package. At this point. We just want a refund. ”

“ Clothes didn’t fit and when sent back didn’t refund my originally postage costs which they should. ”

“ I never received my package, I contacted DHL and MAUVAIS customer service. DHL confirmed someone stole an signature requested package ( because they left it at my front door ). But MAUVAIS has not done anything to help me get an refund for this poor and rude customer service that I have received. ”

“ I’m still waiting on my refund it’s been a month since I ordered it and decided to refuse the package on delivery ”

“ Terrible quality and not the right sizes, won't be going back still waiting for my refund and no contact ”

“ I have requested for refund on white polo as it was too small I am also requesting for full refund of the next day delivery cost £6. ”

“ Horrendous customer service so far. Still waiting for my refund weeks later ”

“ No confirmation when order placed, never received goods, order ref then not recognised for tracking, had to chase you, when received parcel had been ripped open and contents removed, you wouldn’t refund me, had to await resending and correspondence with you was painfully slow. ”

“ Never received my package, still waiting for my refund ”

“ I’ve ordered 2 times and both orders have been inaccurate sizes. I emailed them for and exchange or refund but they won’t pay for shipping. I’ve done so much online shopping recently, and I’ve never had to pay very expensive shipping for something that wasn’t my fault. Again, I shop online for clothes and most of them have been very close to being accurate to my size, except for MAUVAIS clothing. Their sizes are way off. ”