MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ready like👍🏿”

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Posted 3 years ago

“Top quality”

MAUVAIS 5 star review on 20th August 2021

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Posted 3 years ago

“So far the pants I bought are really soft and comfy. Do not wrinkle. I’m very happy.”

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Posted 3 years ago

“Excellent product”

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Posted 3 years ago

“The quality of the clothes I bought are great! Love the fabric, love the stretch. It also arrived so fast! I’m definitely buying from here again.”

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Posted 3 years ago

“Size issues”

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Posted 3 years ago

“Love them! Fit perfect 210lbs 6ft Size 38 and still have a lil extra give Ill be buying more.”

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Posted 3 years ago

“Excellent exactly what I wanted”

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Posted 3 years ago

“It no good at all”

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Posted 3 years ago

“I never even got the package. This is truly upsetting and it seems like the team isn’t doing anything to help. If they afforded me a refund I really was just going to purchase the clothes again because I know it wasn’t your fault but the service has taken almost two months with no resolution.”

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Posted 3 years ago

Hey bro, we are really sorry to hear about this - Can you send us a DM on Instagram/Facebook so we can look into this for yourself?

Posted 3 years ago

“Loved my items”

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Posted 3 years ago

“Ordered top which didn’t suit me, sent back for a refund, no sign of any refund in weeks now, emailed for support and was ignored”

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Posted 3 years ago

Hey bro, sorry to hear about your dissatisfaction, the refund was processed back to yourself on the 6th August - The timeframe can take a bit longer depending on the bank. We hope you can shop with us again soon.

Posted 3 years ago

“I was given the wrong size I Need a medium please send me a medium size”

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Posted 3 years ago

Hey Sebastijan, sorry to hear about this, I have sent you an email regarding this, but for future reference please follow our returns policy - This is available here: https://mauvais.co.uk/pages/make-a-return

Posted 3 years ago

“Smart, awesome fit and feel and lovely quality”

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Posted 3 years ago

“Great ! Nice fit, and very comfy !”

MAUVAIS 5 star review on 1st August 2021

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Posted 3 years ago

“I order my pants and it still didn’t come since 3 weeks ago”

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Posted 3 years ago

Hey bro, I can see from your tracking that the product was held due to the Custom and duty fee not being paid, as this has now been paid you will receive your product within the next few days.

Posted 3 years ago

“I like the material.”

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Posted 3 years ago

“Delivery was fast. I’m still figuring out my sizing. I loved the pants I received, but I may need to go down a size. Im 6’4” and 227 pounds. I normally wear a 34/34 in pants. I ordered xtra large, but my next order will be large.”

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Posted 3 years ago

“Returned the item and haven’t had a refunx”

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Posted 3 years ago

Hey bro, sorry to hear about this, the refund was processed on 30th July, the money could take longer to appear in your account due to banking times.

Posted 3 years ago

“I’m really happy with my order !”

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Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews