MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

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“Please with purchases. I wish you were able to restock faster.”

Helpful Report

Posted 3 years ago

“Trousers were too tight, not long enough and not a stretchy material as advertised. However t shirt was a good fit and a nice material.”

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Posted 3 years ago

“Great quality t-shirt and looks fantastic”

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Posted 3 years ago

“Great quality clothing great fit too. Delivery was a bit late. But it was Black Friday so I understand even though I paid for next day. Customer service were very helpful.”

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Posted 3 years ago

“Ordered shorts. Shipping is expensive. Bought them for an occasion. The package said delivered and got delivered to the wrong address. Takes them 2-4 days to respond. Still waiting for them to issue a refund.”

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Posted 3 years ago

“Hello I like the cloths but I haven’t still gotten my blackfriday 20 percent off for spending over 400 dollars and I emailed already for you guys about it. Still no response please help and thank you”

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Posted 3 years ago

“I still haven’t received my package.”

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Posted 3 years ago

“This is a present for my grandson but I think he will like the items”

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Posted 3 years ago

“Very happy with the products and the excellent service”

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Posted 3 years ago

“Still Not processed my refund properly. Poor customer service, poor communication. I sent 3 items back and they have only refunded 2. Will not be using again.”

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Posted 3 years ago

“Quality of clothing is premium and high quality worth the wait.”

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Posted 3 years ago

“First time using mauvais and would definitely use again, prompt and professional service.”

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Posted 3 years ago

“Amazing clothes”

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Posted 3 years ago

“The quality is perfect. Exactly what I expected. Being a college student, I am looking forward to getting more clothes from you. The cuts are modern and classy. Love everything about my purchase”

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Posted 3 years ago

“Always great service”

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Posted 3 years ago

“Fabric of the pants are very cheap and low quality very thin Material on all 3 three pants I don’t think I would ever buy from you guys again”

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Posted 3 years ago

“Great purchase and I look fwd to buying more”

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Posted 3 years ago

“Everything I expected and more”

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Posted 3 years ago

Hi Peter Thank you so much for your very kind feedback :) We are so glad MAUVAIS is everything you expected and more! Kindest Regards, The Mauvais Team

Posted 3 years ago

“Very cheap materials. You guys need to state that the sizes you offer are European. Men in the US are bigger than your European sizes. I had to return some stuff and it was almost 100 dollars to return. Not satisfied at all”

Helpful Report

Posted 3 years ago

Hi Juan I am so sorry about this. We absolutely pride ourselves in delivering the best quality products here at MAUVAIS. I apologise that the sizing wasn't quite right for you. Please contact support@mauvais.co.uk and our team will help to resolve this issue for you. Kindest Regards The Mauvais Team

Posted 3 years ago

“The quality was not what I was expecting after spending that much on those shirts, the logos on the shirts were crooked and off center and were very poor.”

Helpful Report

Posted 3 years ago

Hi Mikah I am so sorry to hear that you have experienced this with an item. Can you please let us know what style this is s we can look into this further. Please contact suppot@mauvais.co.uk and we will assist you in resolving this issue, we really appreciate you as a customer! Kindest Regards, The Mauvais Team

Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews