MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 out of 6 pieces fit perfectly . The ones that did not unfortunately did not make sense returning as the return shipping cost exceeded the clothes value at over $100. Therefore i am stuck with 3 pieces that are too small. Good thing it's Christmas time, I can give away as gifts. If you're ordering and out of country... make sure youre confident with the size you've selected as returning may cause you to lose money”

Helpful Report

Posted 2 years ago

Hey Kevin, sorry about the sizing - We can actually offer a cheaper shipping label directly with ourselves if you would rather return instead of gifting, please let us know :)

Posted 2 years ago

“Fantastic quality ,speedy delivery and good value for money”

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Posted 2 years ago

“I am in love with my pieces from MAUVAIS. The shipping was fast and I will definitely be ordering again!!”

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Posted 2 years ago

“This is an amazing brand ! Clothes fit nicely! Will definitely continue to order, lastly my orders always arrive in a timely manner! Great job Mauvis!”

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Posted 2 years ago

“Nice clothes very happy.”

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Posted 2 years ago

“Very pleased with the quick delivery!!”

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Posted 2 years ago

“Love the jacket”

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Posted 2 years ago

“Love the clothes. But your lack of communication on orders lack”

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Posted 2 years ago

“Love every style period”

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Posted 2 years ago

“Dope sweaters”

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Posted 2 years ago

“MAUVAIS is an amazing clothing line. The style and quality that you get for the price its at is almost like you struck gold. I will definitely conitinue to support the brand and buy more of their clothes! HIGHLY RECOMMEND!”

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Posted 2 years ago

“Payed for next day delivery on the Wednesday and it turned up on the Saturday”

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Posted 2 years ago

Hey Michael, can see your order was made on Thursday 16th and received on Saturday 18th, really sorry about your dissatisfaction, I have processed a refund of the difference between Next day and Standard delivery.

Posted 2 years ago

“Best in the world”

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Posted 2 years ago

“Excellent service and good quality item”

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Posted 2 years ago

“excellent service”

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Posted 2 years ago

“I love it. I wish was sent more promo discount codes! I love the merch!”

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Posted 2 years ago

“You guys are great @ what you do. On time , but most important the quality of your clothes.”

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Posted 2 years ago

“Didn't receive item you robbing bastards!”

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Posted 2 years ago

Hey Lee, really sorry to hear about this - Have contacted our distribution centre to find out what has gone on here, if you send us over a DM on Facebook/Instagram we will be happy to try find a resolution to this.

Posted 2 years ago

“Very poor quality and the stitching did not line up at the seam.”

Helpful Report

Posted 2 years ago

Hey Alex, really sorry to hear about this - If the stitching isn't correct or as advertised, please fire us over a DM on Instagram or Facebook so we can find a solution as this sounds like a fault.

Posted 2 years ago

“Good clothes”

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Posted 2 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews