MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my refund.”

Helpful Report

Posted 3 years ago

“My package still hasn’t showed up and you guys can’t even tell me where it’s at!!”

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Posted 3 years ago

“I bought a pants sence 2 months. I never received it...”

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Posted 3 years ago

“I never received it”

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Posted 3 years ago

“Lettering fallen off the tee on the first wear, not even washed yet”

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Posted 3 years ago

“Ever received the items”

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Posted 3 years ago

“On taking the Chain from the wrapping the cheap link holding the chain opened. It should have been sturdier.”

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Posted 3 years ago

“The clothes are great, but shipping from UK is too expensive.”

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Posted 3 years ago

“I ordered my items almost 3 weeks ago and have yet to receive them. On the Deutch shipping site it hasn’t updated any activity since 2/10 and I was really counting on my items arriving prior to me leaving for my destination wedding next week. One of the outfits ordered I planned on wearing to my rehearsal dinner so this was an important matter to me. I’ve ordered two separate times and have yet to receive any of my items. I understand shipping my take some extra time but I’ve been ordering consistently from overseas throughout the pandemic and this is by far the longest anything has taken. I am still hopeful to receive my items by the time I leave for my wedding next Friday but I am disappointed.”

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Posted 3 years ago

“I asked the support a question. Still didn‘t get an answer. And I had to pay customs 35€ on top of 16£ shipping. This could be prevented if you sent me this package via private lane”

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Posted 3 years ago

“I haven’t gotten my purchase yet it’s been almost a month already”

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Posted 3 years ago

“I'VE NEVER RECEIVED THE PRODUCT”

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Posted 3 years ago

“It's not true size and there bigger size so I'm stuck with it and it doesn't fit”

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Posted 3 years ago

“Never got my order”

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Posted 3 years ago

“I ordered my pants a few weeks ago and it says it was shipped to me last week and my order still has yet to be updated with the shipping information.”

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Posted 3 years ago

“I still have not received my order”

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Posted 3 years ago

“It is taking forever to get my package.”

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Posted 3 years ago

“Never received what I ordered.”

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Posted 3 years ago

“I cannot return the incorrect size for the shirt I wanted without paying over $100 which is more than the original price!! I emailed the company about it and still haven’t heard anything back almost 2 weeks later!!! The quality of the short is very nice but I am very upset and disappointed I spent $75 and basically wasted my money and can’t get it back or get the correct size shirt.”

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Posted 3 years ago

“Not worth the price. Order was returned”

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Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews