MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing A++++”

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Posted 3 years ago

“Good Quality, fast shipping”

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Posted 3 years ago

“Best styles ever!”

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Posted 3 years ago

“Pas Mauvais mais le mieux!! Very pleased (excuse my A level standard French). Super quality and sizing. I shall be ordering further items very soon. Tres bien 🤛🏾”

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Posted 3 years ago

“Very stylish clothing”

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Posted 3 years ago

“Very good quality and love that the trousers are pretty flexible for how tight they look.”

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Posted 3 years ago

“You sent the wrong products and wanted almost 180.00 to "return" . Done shopping here , not ethical”

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Posted 3 years ago

Hey Erich, sorry to hear about the dissatisfaction. We do not actually charge for returns so I am not sure what you are referring to. We ask that you pay for shipping back, which is advertised on our returns policy, and who you ship it back to us with is your own choice.

Posted 3 years ago

“I love it.”

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Posted 3 years ago

“Although I received my order very quickly, having to send it back to the UK for a bigger size it's absolutely unacceptable.”

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Posted 3 years ago

Hey Curtis, really sorry to hear about your dissatisfaction. We do make it very apparent on our website that we are a UK company and that we ship from the UK. We are working on a new service which would allow you to purchase reduced Shipping Labels through a portal on our website to make this process cheaper and easier for yourself.

Posted 3 years ago

“I wish I could say the clothes fit great, however, my package was delivered to the wrong address and couldn't be retrieved. The customer service agent was very unhelpful and did very little to help resolve the situation.”

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Posted 3 years ago

Hey Pierre, we sent it to the wrong address because that was the address you entered when making the order. Having spoke to the agent that you spoke to, once you contacted us, we contacted DHL to see if we could get them to deliver the order to the correct address, they said no, so we informed you that the item is available at a pick up point which they provided us. On this case, it seems that we did everything in our power to make this right for you. We apologize to hear that you are dissatisfied with our service.

Posted 3 years ago

“Great purchase just wish black was in stock”

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Posted 3 years ago

“The clothes are absolutely amazing! I love the fits. Everytime I wear it out I receive nothing but compliments then I end up showing everyone your IG page and website. Keep the fits coming 🔥🔥🔥”

MAUVAIS 5 star review on 19th October 2021

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Posted 3 years ago

“The t-shirt had a hole in it & then you find out that the customer has to pay to send it back, shocking service”

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Posted 3 years ago

Hey Alex, we actually cover shipping back to us when the Product is faulty. Please send us a DM so we can get this refunded/arranged for you :)

Posted 3 years ago

“Amazing products you guys are the best”

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Posted 3 years ago

“Really love the modern colours and fit. Definitely going to be a frequent shopper.”

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Posted 3 years ago

“Mauvais Mauvais sheeeeeesh it’s the dripness in the outfits for me! Very satisfied with my new fits🥶. The fits got me singing "Way 2 sexy” by Drake”

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Posted 3 years ago

“Great Quality!! Shipped fast!!! Very comfy!”

MAUVAIS 5 star review on 18th October 2021

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Posted 3 years ago

“Good material and sizes.. couldn’t tell the pant size without buying was my only issue”

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Posted 3 years ago

“Terrible i never got my package or refund”

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Posted 3 years ago

Hey Sincere, the item was appearing as delivered to the address you entered whilst making the order, you then contacted us asking to change this to another address which we were unable to do. We then had no contact from yourself until your chargeback you submitted through your bank, so no refund or package is due. Sorry about your inconvenience.

Posted 3 years ago

“Love the way it fits! Casual and classy! Can’t beat that!”

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Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews