“Zam was very pleasant and helpful in selling us a car that broke down 1 mile after leaving the site.
I rang to say I was bringing the car back and his advice was 'you'd be better to ring the AA to take you to a garage.'
I managed to get the car back accompanied by thick white smoke.
He said he'd get someone to look at in the morning.
However, the sales advert has since been reworded to include 'oil light on, sold for spares or repair' (i can only presume trying to cover their backs in previously advertising a car that was fit to drive).
Do not even think of using this place.”
“Baught a car, within a few weeks it fell apart while driving 15mph. Causing expensive damage. The dealership offered no assistance and was extremely aggressive and rude. Mechanic's who inspected the vehicle have all pointed to the dealer but the dealer isn't interested now he's got his money. I will escalate to legal action and contract trading standards.”
“DO NOT BUY FROM THIS PLACE. Paid a £300 deposit and was told it would be refunded if I decided not to buy the car.
From awful and slow customer service to not receiving a video of the car (They said they would send a video) I was going to buy, I decided to read the reviews. The 1 star reviews were very similar to my situation. Looked up on Gov.co.uk for the MOT and it actually expires 6 months!! before they say it does on Mayfair Autos website. I decided on not getting the car and now they refuse to give me back my deposit.
The good reviews are definitely fake, save your money and time and stay away from this place.”
“Do not touch this company with a barge poll,completely ripped off
Dangerous unroadworthy car supplied,bought down refused to take it back and refused refund
Don't go near them”
“DO NOT BUY! I bought a car from them a couple months ago where I was told it had a brand new MOT and service. However, once checked by a mechanic there was no service done. Once in contact, they said they was happy to pay for a service done locally to me. However, this phone call was massively rude and the staff have no manners. 2 months later and no response since. Called back and have now been told they will not pay for a service and have been aggressive on the phone, telling us to go to their show room and 'bring our friends'. Their attitude is disgusting and this is not the first review I have seen saying the same things. When buying the car I was also made to wait over an hour to get the car cleaned and it never actually was which was a huge waste of time. My worst decision to choose this company avoid at all costs. VILE.”
“Shocking company - I paid a holding deposit which I was told was refundable - after deciding not to buy the car they have refused to return the deposit. Told me the car would have a new MOT - but it didn't at all. Total liars. Stories change every time you communicate with them. GIVE THEM A WIDE BERTH”
“Bought a second hand car from Mayfair autos worst decision ever I would avoid and look for a dealership with moral values. The car they sold me has so many problems with it. I’m a new driver with a newborn baby and it’s very dangerous for me to drive. I had to pay for so many things to make it road worthy. I contacted Mayfair autos as before purchasing the car they told me they would service the car for me they never they put dirty oil on top of the old oil already in the car. They apologised for the problem and offered £100 refund that refund never arrived. They don’t give you a warranty on the car either only the engine. I would avoid and go somewhere where you can trust the reliability of the car.”
