Mazzucchelli's Jewellers Reviews

Name: Mazzucchelli's Jewellers
Address: 36-38 Henley Beach Road, Mile End, Adelaide, South Australia
Rating: 4.37

4.4 Rating 104 Reviews

83 %

of reviewers recommend Mazzucchelli's Jewellers

Company Reviews

Product Reviews

Metrics

4.4

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Mazzucchelli's Jewellers 5 star review on 11th August 2024

Anonymous

Anonymous // 01/01/2019

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“Had to chase after my online order with numerous phone calls - not the best service and it took sevreal weeks to be delivered if i had not enquired wirh head office, I would still be waiting for my item”

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Posted 10 months ago

“Great prices and great service.”

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Posted 10 months ago

“Beautiful earrings, well packaged. Very happy with my purchase.”

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Posted 11 months ago

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Posted 11 months ago

“Three days from online order to receiving my order!”

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Posted 11 months ago

“Very happy with my purchase and the entire shopping experience. Will shop again! Thank you!”

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Posted 11 months ago

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Posted 11 months ago

“Fuss-free transaction, and the product was exactly as expected.”

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Posted 11 months ago

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Posted 11 months ago

“Ear rings are very nice looking … but much smaller than the photographs on the website suggested.”

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Posted 11 months ago

“Great ordering and email support. Only thing was I askednto get a link removed on the watch but they said they were not able to. As they didn't sell that brand of watch in store.”

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Posted 11 months ago

“Disappointed, not in the jewellery in the service. Ordered on line was told pickup couldn't happen for 4 days. Had it delivered, was shipped overnight from the shop I wanted to pick it up from then just left in letter box. $1000 earrings just left without any signiture nothing”

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Posted 11 months ago

“My child’s teachers aide love it!it’s looks so classy and high quality jewellery.”

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Posted 11 months ago

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Posted 11 months ago

“Very accomodating customer service.”

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Posted 11 months ago

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Posted 11 months ago

“Unfortunately when I received my watch it was not working. I have emailed both your Sales and Customer Service areas to try and reslove the issue (18/12, 19/12 and 20/12). The complaint number is 00026519. My last email was sent on 20 December 2023 to your Sales area seeking the offered refund of my purchase. I am yet to receive a reply to this email to ascertain/confirm the procedure involved in return of the watch to you and receipt of a full refund. I look forward to receiving a prompt response. Naturally I am very disappointed to have a watch that does not work and seek urgent resolution.”

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Posted 11 months ago

“i was let down on delivery time”

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Posted 11 months ago

“The easiest process from talking to the team online, making a purchase delivery and being wowed by the item. Thank you”

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Posted 11 months ago

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Posted 11 months ago

“The sale process was seamless , efficient , safe and reliable. The product , divers watch , was competitively priced and delivery was included. I was impressed by the professionalism of Mazzucchellis. It was a 5 star operation.”

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Posted 11 months ago

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Posted 11 months ago

“Unfortunately the gift wasn’t suitable and I have since returned. Can you please let me know when I can expect the refund?”

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Posted 11 months ago

“Beautiful watch, fast delivery!”

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Posted 11 months ago

“excellent pricing, top class service, very friendly. I can not find a fault. Pick up was tremendous Joe Pratico CA”

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Posted 1 year ago

“Incredible customer service.”

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Posted 1 year ago

“I'm happy with my purchase. It's just like the image. The price was great, used an online option to receive a better price, thanks. Delivery could have done with notifications, appears that startrack took my purchase on a 3 day tour of Perth... very nice quality and a good weight. Thanks.”

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Posted 1 year ago

Mazzucchelli's Jewellers is rated 4.4 based on 104 reviews