MB Brent Park Reviews

Name: MB Brent Park
Address: Unit 1 CENTRAL BUSINESS CENTRE,GREAT CENTRAL WAY,, London
Rating: 2.97

3.0 Rating 34 Reviews

50 %

of reviewers recommend MB Brent Park

Company Reviews

Questions

Metrics

3.0

Based on 34 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 84515444

Email:

info@mbbrentpark.co.uk

Location:

Unit 1 CENTRAL BUSINESS CENTRE,GREAT CENTRAL WAY,
London
NW10 0UR

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MB Brent Park 1 star review on 15th February 2022

George

MB Brent Park 5 star review on 12th September 2021

Daniel

Anonymous

Anonymous // 01/01/2019

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“Hi bought a Mercedes c class 18 plate on 20th feb 2021 very helpful and very nice these guys are I got a good part exchange so in few years I will be returning to MB BRENT PARK thanks again”

Helpful Report

Posted 3 years ago

“Fantastic customer service from Adam Helped me find the right car for my son and was very straight forward with his answers. Highly recommend”

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Posted 3 years ago

“Please avoid these negative reviews. I was very hesitant due to the feedback people have left regarding this company but after paying them a visit I’ve come to realise people tend to bite off more than what they can chew in other words this dealership went out their way to put a smile on my daughters face as I bought her a car from MB for her birthday. They managed to deliver the car the same day we purchased it. They even stopped at a local car wash to get the car cleaned after a 120 miles drive to us. All I can say is I genuinely appreciate the service we were provided and hope to see the friendly staff once again when I’m ready to purchase another car. Thank you MB BRENT PARK”

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Posted 3 years ago

“Great Customer service, James was easy to speak with and made the buying experience a pleasant one. 100% to James and to MB Brent Park”

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Posted 3 years ago

“I paid £500 deposit, went to view the car and was not happy with the condition. Bodywork had scratch marks and scuffed wheels which was never mentioned on the advert including the video the dealership sent me before paying my deposit. Mileage didn't match the condition of the car as the car only had 6,000 miles on the clock....PLEASE BE CAREFUL...still the dealership refused to refund my deposit .”

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Posted 3 years ago

“Very professional, car was exactly as described online. Was an easy process when collecting the car . I would definitely recommend them when buying / purchasing a car.”

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Posted 4 years ago

“Excellent sales men and very good quality Cars, a good choice Catherine & Laurel”

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Posted 4 years ago

“Having booked an appointment to view a particular car and travelled all the way down from the midlands with my 4 year old daughter i was told upon arrival that the car had already been sold. So a total waste of my time and money. I would definitely recommend you do NOT use this company. Totally unprofessional.”

Helpful Report

Posted 4 years ago

“Bought car from them on 10-07-2020. The car had back window changed and still broken glass around it and in the boot. The passenger side doors are dented and aftermarket resprayed. Front and rear bumper are resprayed terribly, can see the spray paint on it. Interior is tearing apart. Missing many parts from the car. Front wheel passenger side only had 4 studs instead of 5. 4 different tyres in such bad condition. Overall this is apparently a 4.9 out of 5 rating dealerships and they won’t return my calls and are trying to play it off. I am leaving reviews here daily about this and contacted the times news papers and trading standars as well as Mercedes-benz head office for having their brand torn apart by these guys. 0 stars from me. To everyone willing to buy cars from them. Please check in detail before doing so!”

Helpful Report

Posted 4 years ago

“These people will not sell you a car!! They will sell you a bunch of lies!! Once the car is sold do not expect any warranty or any customer service or any help from them! i warn you from my experience Never ever buy from this company.”

Helpful Report

Posted 4 years ago

“I placed a deposit on a dark grey BMW 335D with red leather interior (42k miles) and it was described as being in Excellent condition, with no dents and some minor scuffs on the wheels - After travelling over 120 miles with my wife and two children, the car seemed to have been in an accident with a dented drivers door across the entire bottom creasing. There were also dents on the passenger door with raised paint bulges towards the front of the car. Looking at the paperwork, a window had been replaced - has this car been stolen? One of the sales people stated that I couldn't have my deposit back - always pay on credit card as you are supported by the Consumer Credit Act 1974, which entitles you to have your money back if something is not fit for purpose or as described. This dishonest practices screams of a lack of honesty and integrity. The truth is who do you believe. A back alley car dealership or myself (who is a Chartered Electronics Engineer). You decide but you have been warned!”

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Posted 5 years ago

“you sold me a car that feels like a deathtrap”

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Posted 5 years ago

“Terrible company, stay away. We bought a car from them & had our 10 day old baby with us, the actual owner of the company assured us that it had been serviced and all in order, even in front of his young daughter. The car soon failed requiring thousands of pounds of work. They didn't provide any warranty. We've lost over £6k & more importantly a year of stress Never will we be this stupid again, trusting what they said.”

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Posted 6 years ago

“I took car from these people and they gave me 3 months guarantee or warranty after 3 days break wear warning showed up.I called them they said you need to buy new pads i paid 14k and after 3 days i have to pay for pads as well and they say we have done pre test. what a disappointment”

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Posted 6 years ago

MB Brent Park is rated 3.0 based on 34 reviews